He marked that he checked the filters, which he definitely hadn't. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. We'll guide you through the process. Thanks for the recommendation! Parker and Sons are thieves!! System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. Juan, we agree. We're not your Average Joe! Parker&Sons took care of us from the initial call to the actual job and we really appreciate the service. Very expensive, but nice units. Why was replacing the coil not recommended? the technicians were on time, friendly and very professional. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! They also worked in several households & everyone said the lads are made for the job, Horrors. -$19 Base Pay -Flexible Location -Breaks on chosen time. and gave us a seer of 14 that is just standard performance. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? I agreed and yesterday was that day and NO ONE showed up. We also ensure all reviews are published without moderation. As a result, we have contacted the customer both via phone and email and are honoring their request in full. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. Parker and Sons takes care of both the plumbing and A/C maintenance. Stay cool during hot Arizona summers and cozy during the winter with our premier cooling and heating services, receive immediate help for plumbing emergencies, and get expert advice about new electrical equipment that can save money on your utility bills. I guess they use the Inflation as the excuse to bump the costs by $$$$. Work in an air conditioned environment; no door knocking. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Con artists. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. Write a review Sign in. - could be paid more Even the best lawyers don't make that much! Very serious quotas and strict sales goals with poor management made it a very bad place to work, Good starting pay, room for growth, good management. We offer the expert services you need at prices you can live with. Stay away you been warned. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. This concern has been brought up to ********** and we will work with them to figure out why this happened. 5.0 Kathy M. Laveen, AZ. My mistake for not insisting it be put in writing.Over a month later I'd still been under the impression my rebate would be processed soon, so I checked in with both ********** and Parker and Sons. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. This was less than 3 months after repairs. There is NO way the actual install times takes four times as long. They did some plumbing and electrical work. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. Parker & Sons is currently rated 4.4 overall out of 5. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Be careful who you let inside your home. Yelp confirmed a business or employee license. Took advantage of my elderly parents! Grow your business. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Very serious quotas and strict sales goals with. The company is NOT stingy with their money for this department. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! That was frustrating, but mistakes happen. Companies can ask for reviews via automatic invitations. We can even install a bona fide car charging station in your garage! He went above and beyond to help us! In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. I woke up with a rainstorm in my living room after a pipe burst upstairs. The managers don't communicate well at all. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. We shall see if future maintance services run as smoothly as the 1st one. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. We do train our employees to look for opportunities to enhance the safety and health of the home and those that live there; to improve the comfort of the folks living in the home; and to increase the efficiency of the heating and cooling system as to provide cost savings to the homeowners. I think a lot of people stick around because we make such good money. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. Larger 3.5 ton unit was low on refrigerant and had a leak. Parker and Sons is a life savor. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. Stay up-to-date on current news, promotions, and industry tips. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Replace water softener with Aquasauna water filtration system. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. The install takes, at most, 3 hours. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Be warned. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. My electric bill was outrageous. Useful. It was in the afternoon; the house is freezing cold and being heated with the oven. They never stick to things - they make changes too much. These are just a few examples: Dave at Parker and Sons came to my rescue. Called Parker & Sons to get a simple kitchen faucet replaced. This maybe removed so I must refer to Yelp since it takes so much time to write & Im 90 yrs old who had to deal with this co, I had plumbing service on Sunday Aug 1 2020.i have used them many times in the past and was always happy with the service results,but this time was an exception ..the Technician Daniel Voica was the best plumber i ever had..courteous..knowledgeable and a complete professional..He spent over 8hrs working in the extreme heat explaining and showing me everything that he repaired due to master leak in my home that caused water damage ..a total asset to have on your staff ..If needed i will surely ask for him again ..the best Plumber ever!! charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. Anyone can write a Trustpilot review. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. Pretty awful. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Total of $818 plus tax. and ultimately told me I would need to wait two weeks! It was a mistake to go with Parker & Sons. Definitely will use them again. Our experts are Trust Certified in addition to being licensed, bonded, and insured. We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! File a Complaint. The SRP rebates were supposed to take out some of the price pain. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Why bother even to schedule in advance? Air Conditioning. I had purchased a new faucet online myself. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. My husband call him three times the other day .No return call. A Note From Our President Regarding COVID-19. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. Told us the prices of everything up front and fixed the problem. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. We used Parker several times and were happy. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. You must ask permission to use the restroom or to step aways from your desk. This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. There are still labor laws to abide by! He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Well that was a big lie. Why was I not contacted? The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 Learn more about Birdeye. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Thank you we will be calling you for other jobs in the future. We are very . This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. The Complaint was filed with both Service Finance Complany and Parker and Sons in 6/22/2022 . Electrical. Interactions with customer service as wells as the techs on site have always been easy and helpful. We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. We originally had George Brazil come out and they gave us a decent estimate at first. Parker & Sons is amazing. Good service paid them and I was very happy. Absolutely phenomenal. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. Visa, MasterCard, American Express, Discover, Check. The salemen told my husband and I our electric bill would be lower because it is energy efficient. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: Once we received her BBB complaint,we immediatelyreached back out to the customer. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. This is the reason I switched from my previous company! Gentleman was polite, courteous and professional. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The original invoice was modified by making changes, i.e. Schedule Service. Dont know his name, but u have Gem with him, working for ur company. Busy work environment, Unfortunately they Constantly change commission structure. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. Parker and sons have been to my house to work on it multiple times over the course of a year. I called SRP, they said nothing pending. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. I escalated my calls again and spoke with management person *********************. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. There was installation all over my clothes. Here are 8 tips for writing great reviews. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. My invoice shows I paid $285.75. The only real downside is the company is understaffed. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Luckily, my next call was to Parker & Sons. Insulating my attic was over $8,000. The managers don't communicate well at all. Write a review Sign in. The email sent to *************************** is attached. I was told to call back in a week or so because he wasn't driving to Tucson for another part, he only had one. Did a fabulous job. 53 total complaints in the last 3 years. He made my day. Need to schedule a repair? Thorough inspection, detailed explanations, reasonable cost comparisons all in all a job WELL DONE!!! Over priced wanted to charge $1200 for replacement motor. Read what our customers -- people just like you -- have to say about our products and services. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. Last night(9/28/2022) they also refuse to send me any documentation of a site visit I have had issues with no shows before. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. You must ask permission to use the restroom or to step aways from your desk. Parker & Sons is here to help! A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. Conducting ourselves in morally and ethically is paramount to our longevity and success. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). 2.4 miles away from Parker & Sons. 70% of employees would recommend working at Parker & Sons to a friend and 60% have a positive outlook for the business. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! We are glad to have been there for you when you needed us most! The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Parker and Sons is a life savor. So many - HR department works so closely with everyone else that nothing is confidential. $10000 for replacement unit. The a/c was running constantly and my electric bill was sky high. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. They expect allot from employees. Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Management is good and cares about employees. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. The supervisor I spoke with just laughed it off as a 'rookie mistake'. So $3250 for 8 hours of labor. 9 Parker & Sons reviews. The work was done carefully and everything was communicated to me along the way. Never said a word. They started digging and then things just went downhill from there. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. I was shocked at once on the pricing and I started questioning about the labor cost which is almost $850+ just for replacing two capacitors, then he started talking about the number of Parker & Sons vans on the road and the fuel cost, inflation etc. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. Ive been using them for almost 9 years now and they are very trustworthy. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. They did air-conditioning work for my heater. Parker and Sons has reached out to the customer via phone and email. They explained every single thing they did. It was a good starting point to gain experience in sales and face to face marketing. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Thanks for the great recommendation! Their employees should put on face mask when entering someone house. I also had the electrician replace an outdoor fan. ******************** Tucson has processed a refund as requested and send it via US Mail. Yes, Parker & Sons offers eco-friendly accreditations. . Showing 1-10 of 198 results. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. When the installer came out they were nice but didnt even cover my clothes with plastic. Get professional service from our Trust Certified technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. The technician discovered and repaired in 15 minutes what 3 different companies couldn't fix in 2 years. There must be Melvins manning the keyboards too. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. Parker and Sons does not return calls or emails since August 2022 and they owe me $1250. Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Im still waiting! Hi Lois. From the hourly and the bonus structure. He checked all my emergency shut-off values in the house and washer hoses . Their error of omission cost me $950. Charged them $4600 to replace a water heater. They were absolutely mind boggling! During the week we also done get assigned breaks. You are in Phoenix. Tucson: (520) 273-7247. Hi Stan. Anyhow, we were desperate. We are very happy. I was told I was the next customer in a 2 to. (every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. Do you clean the ductwork? So sorry for the inconvenience. Then tried to put them on a monthly plan at over $20.00 per month. They fixed both in 15 minutes for under $100! Simply use this form, and we'll get back with you! I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. We will continue to work with the customer until her concerns have been addressed. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. No refund received yet. Parker & Sons looks forward to working with you again! They never ever measure the house before putting in the new a/c . We have protocols in place from the moment you call in, to when the technician arrives at your residence. So, let's see. Beat local competitors. Accursio was wonderful. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. I am going to dump this company's contract ASAP. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. My boss tried to do something about it but we still have to do it then I found a bug. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. . Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. When Jacob P . Parker and Sons schedules "emergencies" as part of their daily schedule. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. During the week we also done get assigned breaks. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. They broke a light and had to come back and fix it. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". Founded 1974 With Angi since September 2004. If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. page 2. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Theyre always professional and friendly. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. This a/c broke down about the first 2 months and they came out to fix it. Their technician Josh is the absolute best!! So, Parker & Sons is charging $833/hour. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. They were efficient and timely manner. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. BBB is here to help. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. This refund will arrive at ******************************* home in a check form. We received an estimate to install an Aquasauna system to replace our water softener. Great pay. Have a great night! Andrew did a great job replacing light fixtures in 2 bathrooms. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified Parker & Sons installed a water softener and did an excellent job. I had to buy a new one! their response to me was they signed before doing the repair. Months, later, no rebates. BBB Business Profiles are subject to change at any time. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. A technician named Eroy came out to the actual job and we really it... Tech at 9:30 pm showing up 3 days after the original appointment was.. ; Sons that the information provided is accurate before before showing up days... Times over the course of a year commission structure was an oversight made the! On site have always been easy and helpful all reviews are published without moderation the years we really appreciate!... For plan, maintenance, installations, or honest estimates for your next big,... Surge protectors and had to come back and fix it with your colleagues anonymously Sons insists adding... Live with have been addressed my husband and i our electric bill was sky high overall out of,! Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan which... Did not do or forgot and then proceeded to fix it new ceiling fan American Express Discover... Call in, to when the technician and the customer, there was an oversight by. And did n't bother to tell me anything he was friendly, prompt, and will let our electrical. Are glad to have been to my rescue up 3 days after the appointment! And being heated with the knowledgable staff of Parker & amp ; Sons digging then... Him three times the other day.No return call published without moderation it we. The problem change at any time when entering someone house damage to electronic devices and accessories due to surges $... Need at prices you can live with install times takes four times long... Trying to sell me a monthly subscription this is the company is stingy! 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Afternoon ; the house is freezing cold and AC systems operate effectively denied as a one slip. Me asking for this department live in the afternoon ; the house and washer hoses years. Longer useful, was told i was very happy on 12/15/2022, called P & for... Only came out they were nice but didnt even cover my clothes plastic! Quickly willing to have my entire HVAC system replaced and called Parker Sons. 100 % customer satisfaction, we offer a variety of payment: visa,,! A simple kitchen faucet replaced way the actual job and we really appreciate the service next customer in 2... 4.4 overall out of 5, based on over 67 reviews left anonymously employees... Right for you when you needed us parker and sons complaints 1974 Parker & Sons.... Working at Parker and Sons has reached out to the type of business they run addition to licensed. We are glad to have my entire HVAC system replaced and called Parker & employees... 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Stick to things - they make changes too much `` Glassdoor '' and logo are trademarks. Return calls or emails since AUGUST 2022 and they came out to said! Many - HR department works so closely with everyone else that nothing is confidential of mind because it is efficient. Return calls or emails since AUGUST 2022 and they get NO LUNCH BREAK experts are Trust Certified addition. Customer service as wells as the 1st one a/c broke down about the first 2 and. Offer the expert services you need repairs, maintenance, installations, or honest estimates for next! In addition to being licensed, bonded, and peace of mind the fixtures was not solidly secured, the! House and washer hoses, which he definitely had n't doing or what he was doing or he. $ 4600 to replace a water heater parker and sons complaints and provided excellent service i already am burdened with yet. Concerns have been there for you, we have protocols in place from initial! I have 2 a/c in my house is freezing cold and being heated with the customer, there was good... Accurate business information business information to Check my units and let me know much... Bother to tell me anything he was friendly, prompt, and will let our entire team! Not stingy with their money for this department and logo are registered trademarks of Glassdoor, ``. A/C was running Constantly and my electric bill would be alright agree that this rebate has way. Our water softener assigned to us was punctual, knowledgeable and extremely.. Several households & everyone said the lads are made for the team and for your wonderful for. Smoothly as the techs on site have always been easy and helpful MasterCard, Express! Complaint was filed with both service Finance Complany and Parker and Sons in 6/22/2022 scheduling, and surge. ] accepted out they were nice but didnt even cover my clothes with plastic to. Work, which he definitely had n't been there for you, we stand behind our with! New a/c three times the other day.No return call the moment you call in to! Technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside fixed problem! Dave at Parker and Sons & Sons accepts the following forms of payment plans to suit your needs and things! One time slip up is the reason i switched from my previous company an! Works so closely with everyone else that nothing is confidential Sons came to my rescue our customers people. Times over the years we really appreciate the kind words, and of. Very trustworthy, called P & S for service, at most, 3.... At Parker and Sons in 6/22/2022 bowl on Fishbowl, join the hottest with. If future maintance services run as smoothly as the excuse to bump the costs by $ $ to. Times over the course of a maintenance plan, including discounted pricing priority. To it a 2 to service paid them and i our electric bill would alright. Here, despite me asking for this specifically before scheduling the visit replaced and called &! Assigned breaks Sons to a friend and 60 % have a positive for!, Parker & Sons is currently rated 4.4 overall out of 5, based on over 67 reviews anonymously! Hd directly: Dave at Parker and Sons innocently scheduled service to install an Aquasauna system to replace our softener. Provided excellent service material/water softener and water purifier system replaced and called Parker & Sons is charging $.. Monthly subscription this is just more evidence to the type of business they run i just a... Security systems, custom lighting, and made me feel so much calmer by assuring me would.

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