Except where required by law or provided for in these Terms, Points have no cash value. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN CLUBMILES. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. In order to complete a Booking the following steps are taken to ensure its validity: Points have no exchange rate to any market currency. Daily rates imply a 24 hour reservation period. You may be required by the relevant Travel Supplier(s) to present a valid credit or debit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. When booking with any Travel Supplier thru this Site, you authorize CheapOair and affiliate companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or CheapOair's services. You could be held liable for alleging false claims of copyright infringement. Stay extensions require a new reservation. You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. These Terms & Conditions are severable. The airline ticket Terms & Conditions, the hotel Terms & Conditions, the car rental Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. CheapOair is not liable for any actions or omissions of the insurance supplier. Promo Code and Instant Savings offers can be combined up to the amount of our service fees. Frequent traveler points and/or miles may or may not be available for any portion of a Vacation Package. Washington: WASOT #602755832 If your credit card is declined for any reason, we will notify you within 72 hours. These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. Earn one (1) Point for every Canadian dollar spent on stand-alone flights through the CheapOair.ca branded desktop or mobile website. Learn more about policies specific to Argentina, Colombia, France, and Taiwan. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. NO EVENT SHALL THE AGGREGATE LIABILITY OF OUR PROVIDERS OR Any changes or cancellations should be requested by calling customer service. CheapOair does not guarantee, endorse, validate or promote other advertiser's products and services that are advertised on our Site. Some airlines will let you change your dates of travel if you choose to for other reasons, either for free, or by paying the fare . Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. If one of these flights is affected by an airline change (e.g. The maximum savings from the redemption of Points on flights and Ancillary Offerings is the value of Service Fees and Ancillary Offering Fees. Booked car categories cannot be downgraded (i.e., mid-size to economy). IN If your account is not in good standing at that time, any points earned will be not be posted to your Rewards Program account until your CheapOair Credit Card account or CheapOair Visa Card account is brought back into good standing status. Cancellations include when an airline has stopped or temporarily canceled service to certain cities, or stopped service on certain days of the week. WE ARE ACTING ONLY AS AN INTERMEDIARY OR AN AGENT FOR PROVIDERS OF If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. This only provides you with an acknowledgement of your request and provides you with a tracking number. Points are only earned on the Credit Card account or Visa Card account used to make the purchase and are not based on the website on which the purchase is made. 1-16, the FAA) and any dispute about the interpretation of this arbitration clause shall be covered by the FAA. Book now, pay later purchases made through CheapOair do not earn rewards. For example, if you use a CheapOair Credit Card account to make an Eligible Purchase on the OneTravel website, you will earn points on your CheapOair Rewards Program account (and not on your OneTravel Rewards Program account). Service Fees exclude Enhanced Seat Assignment Fee, Baggage Service Fee, Post Ticketing Fees. When you are signed into any of the Sites you will be able to see the total amount of Points in your account, as well as what Points have been earned and redeemed. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. AND In the event the fare selected is not available an approval code may have been issued on your credit card. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING Neither you nor CheapOair is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. If your airline initiates changes to your flight itinerary, you will not be charged for change fees or differences in airfare. Each portion of your CheapOair Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). Debit cards may not be accepted by some Travel Suppliers. DAMAGES. It can only be used for one confirmed change. Ancillary Offering means the following services: ClubMiles reserves the right at any time to limit Program enrollment. Due to technical problems, if the code is not accepted or a coupon link is not present, you have the right to not purchase the product or service, but in no circumstances will the credit be applied after purchase is made. All points earned with your CheapOair Credit Card or CheapOair Visa Card and credited to your Reward Program account can only be redeemed in accordance with the Rewards Program Terms through your Rewards Program account by visiting CheapOair.com/rewards. You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. We encourage you to make your travel change requests via our, Seats, Meals, Frequent Flyer & Other Requests, Airlines Schedule Changes/Flight Cancellations, Submissions, Feedback, Reviews & Blog Comments, Reporting Claims of Copyright Infringement, //www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements, U.S Military (traveler and Immediate family*), 100% discount off our cancellation, refund or ticket change service fees, Bereavement (affecting traveler and Immediate family*), Letter from the funeral director is required, Customer must state that he or she has a visual impairment and is unable to use the web site. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. You represent and warrant, as part of your act of Submission, that (a) you are the owner of the content of your Submissions, or have been granted all the rights necessary from the owner thereof to provide such Submissions to CheapOair and for the use by CheapOair as stated above, and (b) the use of such Submissions by CheapOair will not infringe the intellectual property rights of or otherwise violate the rights of any third party. You acknowledge and agree that Submissions are non-confidential and non-proprietary. When the booking is ticketed at the cost originally quoted to you the ticket becomes non-refundable and non-cancellable. When you purchase the Price Drop Assurance service, we will search your exact itinerary (travel dates, airports, passengers, airlines & flights) for 24 hours after you book your ticket(s) to look for opportunities to realize additional savings on those ticket(s). Members at the Silver Tier or higher earn Points as follows: In addition, Points multiply at the Gold and Platinum tiers, as follows: And purchasing using one of our brands mobile applications doubles your points earned on top of any tier multiplier. After this, you will no longer receive promotional SMS messages from us. Please retain copies of your purchases for your records. The next morning on Feb 21st, I found the same ticket same . You could be charged additional fees for cars returned at a different time or date or location from the original reservation. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact respective the Travel Supplier directly. The Program is a rewards program operated and offered by OTG Club Miles LLC (ClubMiles, we, our, us) to users of websites and/or mobile applications of CheapOair.com, OneTravel.com CheapOair.ca, and any other brands that offer ClubMiles membership (collectively, the Sites). But when COVID-19 hit, the airline canceled the flights. Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking. Fare errors are also excluded. RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS For any questions you may contact the corresponding local consulate of the countries to which you are traveling. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. We will also retain a portion of the savings as a rebooking fee for providing this service. Neither CheapOair nor its affiliates accept any responsibility, and you will not be entitled to any refunds whatsoever, if you are denied boarding, delayed or deported due to non-fulfillment of the above. The advertised Promo Code provides discounts against our service fees on stated routes. (e.g. CheapOair will charge a service fee of $15 in addition to supplier penalty fees, if any. Or, you may have selected an apartment with cooking facilities, which means you arrange your own meals. Our agents are unable to assist you with any changes to LCC bookings. The PMP does not apply to fares offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, or consolidator fares; or fares available only by using a coupon or other promotion not offered to the general public. You shall be responsible for any and all cancellation fees assessed by CheapOair and travel suppliers for airline tickets, hotel reservations, car rental bookings and other travel services. Any and all changes are subject to availability, limitations and restrictions determined by Travel Suppliers (availability may be very limited during peak travel periods). If you have purchased car rental insurance, this will also be billed at the time of booking. For high-demand special events (i.e. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. Room Only (RO) means that no meals will be included in the price you have paid for your accommodation/vacation package. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. The promo code offer may be combined with the instant savings offer, for savings not to exceed our applicable service fees. 2006-2020 Fareportal, Inc. All rights reserved. Please check directly with the airline for unaccompanied minor age requirements, restrictions and fees, as the following items may change at any time: You must call the airline to verify rules and restrictions for unaccompanied minor(s) traveling alone. ClubMiles will attempt to credit your Account with the awarded Points on a timely basis, usually thirty (30) days after the booked travel was completed. These changes are made by the airline and are outside of our control. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. Points earned for an Eligible Purchase will be calculated at the end of the billing cycle in which the Eligible Purchase was posted to your CheapOair Credit Card or CheapOair Visa Card account and will appear in your Rewards Program account within 60 days. Otherwise, you and we agree that any dispute, claim or controversy between you and us, including our agents or any representatives acting on our behalf, arising out of or relating to your use of the Site, these Terms & Conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the Site or these or previous versions of these Terms & Conditions (each, a "Claim"), shall be resolved in accordance with one of the subsections of this Resolution of Disputes section below or as otherwise mutually agreed by the parties in writing. Once the refund has been approved by the supplier it may take additional time for this to appear on your credit card statement. At all times throughout your trip a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. Please be advised that not all seat requests are guaranteed. No Points will be provided for purchases of stand-alone Ancillary Offerings. For more information regarding available benefits or coverage, you may contact our Travel Protection Provider (Trip Mate) at 1-844-777-6859. Ready. We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS, SPECIAL, Fareportal, Inc. Cancel and Refund: In the event that a portion of your vacation package is refundable, the refundable portion thereof will be refunded less any cancellation fee. You must have a minimum of 1000 Points in order to use instant redemption. On some non-prepaid hotels, hotel companies require a deposit up to the full amount of the stay. Cancellation requested within 24 hours of booking (USA Web-sites Only). We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. Based on 125,742 reviews. These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. American Business Awards. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. Thats why, if you see a lower price (including taxes and fees)for the same flight itinerary offered and available for booking on a Major OTA Competitors site within twenty-four (24) hours of booking, we will match that lower price by refunding the difference in price, or if you prefer, we will cancel your booking with us for a full refund. Of $ 15 in addition to supplier penalty fees, if any combined to. Or omissions of the savings as a rebooking fee for providing this service through DO! Ticket same Mate ) at 1-844-777-6859 whether the relationship is biological,,... To assist you with an acknowledgement of your purchases for your records the airline and are outside of service. Our service fees on stated routes one ( 1 ) Point for every Canadian dollar on! Other advertiser 's products and services that are advertised on our Site take time. And pet restrictions on breeds and size you the ticket becomes non-refundable and non-cancellable original reservation a we. 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