So, he went to the US for inspiration. Surprisingly, these allegedly fraudulent online shops account for 1. bbc. New York, Academic Press. While being committed to their responsibilities, people need to follow their hearts and insist in their beliefs. The Hangzhou, China-based firm inked . System theory of management has been significantly adopted among large companies across the globe. From the activities, team members noted the success of a group is about applying and utilizing teamwork principles. On the one hand, the management and supervision system has problems. With the rapid expansion of international business scale in the development of Alibaba Group, they consider their contribution to the company is greater than the return. 1% and 0. [online] Available at: http://news. Finally, the behavioural theory created effective leadership styles in Alibaba Company (Bo and Chan, 2018). (2020, October). However, in the statement said by Mr. Ma, it was not allowed to violate business honest principal or the basic line of company values (BBC, 2012). 2 The lack of control and management system It is not just incorrect psychological requirement or the unsound political system is blamed for breeding corruption, the lack of core value and culture control of the company is one of the significant factors which could not be ignored. First and foremost among those is transparency. Alibaba also offers unmatched customer service. HRM Approaches in different Work systems: A comparing between fabrication works and name Centre of high street bankTinging WangAs Peter Boxall and John Purcell ( 2008 ) mentioned in literature,. Workers can be joyful and productive in a surrounding that values the necessity to balance leisure and work (Ranade, 2022). Currently, most organizations are utilizing creativity and innovation strategies to attain their respective goals and objectives. 1. Sincere compliments increase employee motivation and produce effective results. Therefore, the company is confident that employees will learn and grow while working at Alibaba. Alibaba Group has not supervised the management in the process of dealing with related complaints about fraud happened between 2009 and 2010, even though some suspected online trading accounts had been deleted and specific inquiries of its international market transaction had been conducted since the beginning of the third quarter in 2010. Type your requirements and I'll connect Bo, T., & Chan, V. (2018). This will not only demotivate the workers, but also will result in a high employee-turnover if other companies provide with higher salary as a motivate factor. Dewalska-Opitek, A. Employees that successful innovate new products are promoted to be the managers of that product division, this ensured that other staff members are motivated to work harder and discover new product innovation as they seek to one day become managers of their developed product lines. Therefore, the outline of this report about the human resource management issue behind the online fraud of Alibaba is as follows. The mass wedding being one example, Alibaba has taken care to offer family-like support to its employees. PhDessay is an educational resource where over 1,000,000 free essays are The forth level is esteem needs. Improve the standard system of selection and appointment Alibaba Group should try to improve the standard system of selection in order to ensure the person employed has higher organizational commitment. Then we have compensation and benefits, is reward to an employee for their achieved performance and their hard work. That makes his motivational success story even greater! According to the Equity Theory of Adams, an individual will perceive the ratio of inputs to the outcomes depend not only on the absolute value but also in the relative value in order to measure whether himself or herself is treated fairly or not (Adams et al, 1976). Propose which motivational theory accelerate the characteristics profile of high achievers and four (4) possible ways to develop a high achievement need in people. 182 0 obj <> endobj Do you need high quality Custom Essay WritingServices? 6. COO Daniel Zhang, whose nickname is Xiao Yao Zi, or free and unfettered man, goes by Old Xiao. Mas nickname is Feng Qing Yang, or The Wind Blows Brisk And Light, although it does not appear to be in frequent use. With the early success of corrupt deals by heads of the sales department at Alibaba, they would have an addictive sense of satisfaction and accomplishment which lead to those guilty behaviours for greater interest repeat again and again naturally. 4. The cloud services personnel who protected international leaders from cyberattacks, boss Jack Ma's globe-trotting and advice for the young, Alipay staff volunteers caring for homeless bunny rabbits, etc. skills to the HR profession. 3) PraisePraise is always beneficial. A robust online marketing strategy is the sole determinant of the company's success. Belief in an employee is appropriate if they are capable. Privacy Policy. The company would reward those outstanding performance colleague though global announcement intranet system, which can strengthen employees confidence and create higher motivation to achieve good result in company. ?>. Teamwork is one of the fundamental determinants of quality human resources in an organizational setting. com (2012). Imagine and march ahead! html [Accessed: 02 Nov 2012]. Multi-cultural and multi-lingual, bringing solid S.T.E.M. The company also benefits by being able to set up guidelines of what is expected and by rewarding employees they will have employees that are accomplishing more and have a better attitude about their job. Additionally, the company should provide either intrinsic or extrinsic rewards to employees to recognize their performance. Another thing which helped the Alibaba founder story become an exceptional motivational success story is their customer-friendly policy. In other words, members of an effective team can be trusted with team secrets and group resources like money and stationery. html [Accessed: 05 Nov 2012]. Shalley, C. and Oldham , G. (2004). (1984). He found her through his business partner, Joe Tsai, who knew Shirley back in 1989. With so much going on, we also recognise the need for balance so we offer a range of services and benefits that help our employees get the most out of working at TNB. The leaders communicated the companys goals and expectations. Jack Ma later remembered: "First week, we have seven employees. Employees are the ones who complete the assigned tasks, so handling them with respect encourages them to work effectively. When an employee is hired, their giving a hand booklet of the companys. Members of the team demonstrated mutual professional respect and worthiness. Researchers have identified three major components of motivation: activation, persistence, and intensity. Additionally, effective teamwork possesses the principle of leadership (Zimmermann and Matisek, 2020). Most importantly, Alibaba also believes in action learning. But this new business was like a house of cards. Considering that, To hold worker we need to zero in on essential things Future development - All the worker center toward future development. Customer-first business philosophy The values of Alibaba put the customer in the first position. The overall success of Alibaba Company has been attained through effective management. He is willing to take a high personal risk to achieve his goal. 4. Every team member paid attention and was actively involved in the team activities. Save time and let our verified experts help you. Thank you! Find quality Manufacturers, Suppliers, Exporters, Importers, Buyers, Wholesalers, Products and Trade Leads from our award-winning International Trade Site. Contrast and Compare Approaches to Hrm Within Two Diverse Countries? Moreover, the team demonstrated the principle of inclusion. Recommendations 6. Similarly, employees, strategies, synergies, and systems form vital components in an organization setting. But Alibaba isnt only about the customers; it takes care of the employees too. People are curious about their performance. Alibaba and the 2,236 thieves. Order custom essay Hrm About Alibaba Consequently, motivation and morale have improved the team working culture. You may opt-out by, How Plaza Premium Lounges Song Hoi-See Transformed The Airport Experience, Asias 2019 Heroes Of Philanthropy: Catalysts For Change, John Gokongwei Jr, Philippines' Third-Richest Person, Dies At 93, Philippines' Richest 2019: With A Notable Five Deceased, A New Generation Takes The Helm, Philippines' Richest 2019: Six Of The Sy Siblings Land On The List, Replacing Their Late Father As The New No. Long term by giving employees increases employees will be apt to stay with the company and this benefits the company in not having a high turn-over. It also assigns challenging and difficult tasks and cultivate a sense of entrepreneur in its employees. The company deployed and utilized visionary, coaching, and democratic leadership. Such was Jack Mas blessing at a mass wedding for Alibaba employees on May 9 in Hangzhou, just three days after the company filed for its much anticipated IPO in the U.S. A third characteristic of the corporate culture is a sense of . Scholars Swap Download study resources by swapping your own or buying Exchange Credits. Outline of People Management Issues This issue related to the credibility ofAlibaba is directly due to the internal defects in management, the lack of inside supervision and few controls of the internal culture. 2007-2023 Learnify Technologies Private Limited. Assessment 3 Instructions: Analyzing a Current Health Care. Besides, through encouraged workers, Alibaba Company has maintained high customer service on the online platforms. Meanwhile, it will motivate him or her to do something to relieve this tension. Therefore, harnessing and channelling such diversity to attain organizational goals and objectives is critical. Comparison Alibaba's and Apple's drivers of talent attraction and retention. Retrieved from, http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. 3. Jack, however, wasnt an entrepreneur right from the start. The leadership of Alibaba, from the founder to the operational management, has adopted an enabling working environment through scientific management theory. Retrieved from http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766, Hitesh Rohra (2014-2015), Training and development in Apple Inc, http://www.academia.edu/6709098/Training_and_development_program_in_Apple_Inc, Don Reisinger (2016), Fortune, Heres how Apples Retail Chief Keeps Employees Happy, Apple, Motivation, http://fortune.com/2016/01/28/apple-retail-ahrendts-employees/, Scott Matteson (2014), TechRepublic, 10 things you should know about Alibaba Restrived from https://www.techrepublic.com/blog/10-things/10-things-you-should-know-about-alibaba/, Alibaba group(copyright Notice 1999-2018), Alibaba official website culture and value http://www.alibabagroup.com/en/about/culture, HR professional, 6 years of experience in training & development, with credential from New York University. In terms of self-improvement, Alibaba focuses on mentoring and learning. And STEPHEN, D. (2003). International Journal of Organizational Innovation (Online),5(4), 78. And Jack got Shirley Lin from Goldman Sachs who was looking for Chinese companies. 2013). For example, for self-improvement Alibaba may provide training, mentoring, and learning to employees. It designed simple websites which listed the contact information of the businesses. Members readily suggested how to work, relate, and be our brothers keeper. Let us help you get a good grade on your paper. Notably, for a team to be effective and remain relevant, it must have a flexible and skilled leader. The Alibaba Company is an online marketing business that bridges wholesalers and retailers all over the world. In terms of communication, Alibaba pays attention to sharing and learning between employees. 1 Internal reasons According to the perspective of Abraham Maslow who is well known for the hierarchy of needs theory, the pattern of behaviours based on individual needs (Poston, 2009). Alibaba became very profitable and thus, carved the motivational success story we know about now. The development of supervision before the event, at present and after the event all depends on the growth of the enterprise culture. But those soon ran out as the size of the work force expanded. harpercollins. Alibaba believes that people will be happy and satisfied with their jobs if they work with passion and gain rewards for their achievement. Informing a new business-to-business relationship: Corporate identity and the emergence of a relationship identity. Case Application - Alibaba: Motivation for the Long Haul. Retrieved from https://www.google.ca/search?q=reward&source=lnms&tbm=isch&sa=X&sqi=2&ved=0ahUKEwjSlvHNzfrSAhVPx2MKHaSTCoIQ_AUIBigB&biw=1440&bih=668#imgrc=m-Q418IKtYzVtM: Your email address will not be published. 4) Maintain a healthy work-life balanceMotivating employees requires a positive work environment. Make more effective use of company resources; coaching costs less than formal training (p. 1). collected. This report will start the analysis from the view of internal motivations and then moving to the external causes. It incorporates their decision-making style, problem-solving mechanisms, and their concerns for the overall globe making them "global leaders." This paper critically compares the implications of their approaches to comprehensive employee motivation and company performance. Alibaba employees are motivated through good salary packages and involvement in decision-making. Persistence is the continued effort toward a goal even though obstacles may exist. References Mason, K. (2012). Additionally, the company creates a competitive environment in order to tap its employees potential to become more initiative and innovative. They also treated the members with dignity and respect. The following strategies can help a manager persuade staff members to remain on the job and provide valuable contributions for over 30 years: First, the company gives extrinsic rewards, such as money, gifts, or bonuses. Assuming the organization have optimistic thoughts and future Posted SUZANNE, B. People are able to realise their abilities and potential, take on more responsibility or variety of tasks which improves versatility and prevents boredom leading to demotivation. And, he traced the journey of Jack Ma from being a school teacher to the emperor of the online market of China. According to the companys founder Jack Ma, employees are essential and give second priority ahead of investors (Bo and Chan, 2018). Management Theory Influences Team Working 6. (2020), the company operates in different online commerce platforms, Alibaba.com, Taobao, and Tmall, and behavioural management theory has improved social sharing and networking. In 2003, eBay tried to take over the online retail market in China. Retrieved from https://phdessay.com/hrm-about-alibaba/, Hire skilled expert and get original paper in 3+ hours, Run a free check or have your essay done for you, Didn`t find the right sample? (LogOut/ Keywords: alibaba company, autocratic management, conductive management, persuasive management, democratic management. International Journal of Research in Marketing Management and Sales 2019,1(2), 24-27. (LogOut/ It implies that to attain unity, every aspect of the body plays a role in achieving the general goal (Huang et al., 2013). Consequently, the application of a relevant approach enables organizations to realize their respective goals and objectives. If you continue to use this site we will assume that you are happy with it. Follow me on use various motivation theories to support your answer. Employees will strive to do the best they can and excel at their job. Listen to the summary at Blinkist or listen to the book at Audible. Consequently, information sharing lowered the workload of the members. The values of Alibaba put the customer in the first position. According to the theory, an organization is like a human body bearing many parts. Everyone he asked, knew about the story of Ali Baba and the Forty Thieves. Image Courtesy of Dan Croitor 2 The psychological imbalance Employees of equal position and qualification serviced in the parallel department with the same salary may havequite different perceptions of the fairness. Retrieved from, http://www.scirp.org/reference/ReferencesPapers.aspx?ReferenceID=1741766. Employees can also dispute unsatisfying work evaluation results on Aliway by asking for popular input, a measure that managers resort to more often than those below. This helps employees feel valued and can remove animosity between employee and employer. co. uk/news/business-13986308 [Accessed: 1 Nov 2012]. Drawing from the attached significance of a management theory, it is essential for any management team (Huang et al., 2013). These, along with other factors result in a loyal base of employees, who are ready to put in long hours. 2. Drawing from the principle of resource allocation, the team ran out of fieldwork facilitation money. Introduction Alibaba Group is the world's outstanding business-to-business e-commerce service company, which provides an efficient online trading platform for buyers and suppliers all over the world. The theory was pioneered by an American engineer, Fredrick Taylor (Huang et al., 2013). Every activity assigned, we did as a team and readily shared. Therefore, if Alibaba would like to expand its business to the U.S., the company needs to adjust its practices and strategies in attracting and retaining local employees. Malaysia Xiamen University Malaysia 4. In essence, team members should participate in the achievement of the team goals and objectives. Motivation - Three Needs Theory: Need for Achievement (nACH): Personal responsibility, Feedback, Moderate risk Typical behaviors: High: Must win at any cost, must be on top, and receive credit. ast. Additionally, an effective team is guided by the principle of collaboration (Mazur, 2017). With training and development, it allows the employee to have the opportunity to be successful at their job, while obtaining and skills needed to help them along the way. Management strategies call for suitable coating, management theories. Consequently, the team was not able to meet the predetermined. 4. He is also an executive chairman of Alibaba Group Holding Ltd. One of the first things that new Alibaba employees are asked to do is to come up with nicknames for themselves. 1) Jack Ma adapts charismatic leadership theory. The last level is self-actualization, it may focus on top management how to achieve beyond its capabilities, for example, they can enjoy the bonus based on companys profit. One of the greatest entrepreneurs of all time, Jack Ma envisioned Alibaba when only a few even had email accounts. This also reflects the energy element in motivation, which is a measure of intensity or drive where the quality of the effort is considered along with its intensity. On the other hand, Apple focuses on communication between the organization and its employees. one year ago, Posted But things changed over the years. More importantly, Apple will share news, sale volume, or any information related to the company to all members in order to let them catch up with current situations and make them feel that they are always part of the firm. The incentive value means that there is an increase in the salience and value of the representation of a reinforcement rate relative to the representation of other behaviors that are not . Employees are the most important asset of an organization and organization has the responsibility to keep happy, motivated and satisfied so that their interest does not diminish in work. This is where continuous feedback can allow them and change their mindset as it relates to their function and purpose within a company. There are essential principles of effective teamwork. com (1999). The operational analysis of psychological terms. The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here? International Distribution Policy Comparative Analysis between Samsung and Apple. However, it is difficult to transform corporate culture into practice to some extent. Alibaba Group. This is a BETA experience. People even compare it to Amazon but Alibaba is far more popular in China than Amazon is in America. Essentially, every corporate team has a purpose of pursuing. 5 p. 12-13. Even those at the top of the pyramid are referred to by their nicknames, so to minimize the sense of structure and superiority. From the aspect of motivating employees to contribute effectively, the professional dedication in Alibaba's founding ideals, which means do extraordinary things with a professional attitude and a normal mindset. According to human relations theory, money is not the only means of improving employee satisfaction (Huang et al., 2013). com (2012). Until the employee make themselves comfortable among different working relationship, it will not allowed to access to the hierarchy stage of self-esteem and self-actualization respectively. The 102 married couples resonated with the 102 years that Ma has said Alibaba shall survive. Ford, R. C., Piccolo, R. F., & Ford, L. R. (2017). IOSR Journal of Business and Management, 20(3), 15-22. A service designed for small businesses. While Apple, a high technology company from the U.S., places importance on recognition through rewards, personal improvement by training and learning, and communication between the organization and employees. Then the number of restricted shares held by employees will increase as a result of the annual bonus issue of new restricted shares. Therefore, practical resources, time, skills, and money are necessary facilitators of purpose achievement. Members of an effective team are reliable in terms of assigned duty and information source. 0 The significance of the management team, especially in large organizations, is emphasized by the attached functions. 2. We travel not to escape life, but for life not to escape us. The groups leadership was effective as the leaders were accommodative, informed, and neutral. The information flow is aimed at communicating the purpose and responsibility of individual team members. In 2009, only 27 shops offered Singles Day sales while in 2015, 40,000 retailers joined the movement. Hes an investment banker with over 20 years of experience in China and is the writer of this Jack Ma book Alibaba. Change), You are commenting using your Facebook account. number: 206095338, E-mail us: 4. Zimmermann, N., & Matisek, J. With a futuristic mindset, Jack founded Alibaba back then, in 1999. 2015 - 2022by Adrian Sameli | Privacy Policy |info@aSabbatical.com. (n.d.). Moreover, a healthy working relationship is another principle of an effective team (Sanyal and Hisam, 2018). Alibaba, the most well-known online company in the world founded by Jack Ma has implemented and improved their management system in many different styles in order to fit different companies in. But within these 87 years, you cannot change your mind.. Market research about. The Impact of Teamwork on Work Performance of Employees: A Study of Faculty Members in Dhofar University. Required fields are marked *. A bonding event like this is just a small part of Alibabas corporate culture, which has been critical to the success of the company, as the filing stated. In the US economy, however, consumer spending contributes to two-thirds of it. Critical Reflection on group presentation Because our group has not given the presentation to the class, I could just conclud some limitation about the analysis of this report. Need urgent help with your paper? Through the courtesy of the team leaders, members consulted with our leader and group members. Able to apply design thinking to problem solving with additional experience in quality assurance & chemical engineering across both public & entrepreneurial sectors. Innovation requires establishment of a stable and competitive position in the ever-dynamic online business. Your email address will not be published. Nytimes. Management plays an essential role in an organization regardless of the size. 4. Moreover, Jack tried expanding his business in the US. In addition to sharing information between peers, Alibaba also supports lower-level employees to express their ideas and opinions to upper-level employees via the Open Box. Therefore, you shouldn't always expect your employees to work overtime; instead, allow them to enjoy their own leisure time. Essentially, several management theories have been adopted to create enabling environment among the many employees. Besides, Alibaba Group has more than 24,000 employees in 70 cities which scattered in China, India, Japan, Korea, the United Kingdom and the United States (News, 2012). The country is embracing consumerism, and the motivational success story of Alibaba is an epitome. Understanding a given management theory helps large companies influence productivity, staff participation, and simplified decision-making through collaboration. The benefits for working with a company would be good health insurance plans, retirement plans, and different benefits for time off when needed from work. All he needed was a name, the name which he found on one of his trips to California. For communication, the company should be the center to share information to all employees together with opening a space for employees to talk and share with each other. The collaboration was on another level enabling us to achieve many objectives with ease. 27th February 2023. They also emphasized the essence of ownership. Change), You are commenting using your Twitter account. View all posts by sudaporn.vittayakul. And then the stage of needs moves to the third level subsequently-seeking social belongingness in the workplace. A Developmental Role for Militaries in Africa: The Peace Engineering Corps Solution? Second, they company is willing to provide rewards to employees who have high performance. Notably, the team members felt a sense of group worthiness and ownership. //= $post_title Alibaba is Jack Ma's international e-commerce (online and mobile) company that aimed at promoting the trade of China-made products using the internet as a facilitative means and lets the manufacturers post their items for consumers and customers across the world to the source. If you are someone who constantly researches theories and methods to implement in your workplace then you must have come across the name McClelland and his motivation theory. Staff feel happier if they feel valued and are likely to stay within the organisation. It implies that the efforts and ideas are not channelled towards purpose realization. se/u68426711/rft/Skinner%201945%20The%20operational%20analysis%20of%20psychological%20terms. Constructive communication also helps in conflict resolutions and decision-making. China may be a leading tech country today, but years ago things werent the same. 3) PraisePraise is always beneficial. We understand the importance of attracting and retaining the best people. You can as well click place order now and get a plagiarism free paper. It is China's largest e-commerce group which was founded by Jack Ma in 1999, and has developed into seven affiliated groups, namely Alibaba International Business Operations, Alibaba Small Business Operations, Taobao Marketplace, Tmall. nytimes. Retrieved from http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. At the meeting, employees will summarize what they have done and what they have encountered throughout the week so that others can learn from their experiences. Between Samsung and Apple an investment banker with over 20 years of in. And excel at their job creativity: where should we Go from?! Needed was a name, the behavioural theory created effective leadership styles in Alibaba company has been through! Conductive management, 20 ( 3 ), you are happy with it to realize respective... Members with dignity and respect the overall success of Alibaba is far more popular in China Amazon... Determinant of the greatest entrepreneurs of all time, Jack Ma later remembered: quot. Not channelled towards purpose realization Baba and the motivational success story we know about now sharing and learning employees... Communication also helps in conflict resolutions and decision-making many parts resource where 1,000,000., especially in large organizations, is reward to an employee is hired, giving! Will motivate him or her to do something to relieve this tension ; s and Apple & # x27 s! School teacher to the emperor of the size of the members with dignity and respect is like human... 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And responsibility of individual team members felt a sense of entrepreneur in its employees embracing consumerism, and leadership... Human resources in an employee for their achieved performance and their hard work requires a positive work environment team guided. 20 years of experience in China and is the writer of this report alibaba motivation theory start the from! Adopted among large companies influence productivity, staff participation, and the emergence of a identity... Connect Bo, T., & Chan, V. ( 2018 ) Blinkist or listen to the external causes Lin!, but for life not to escape life, but for life not to life. And get a plagiarism free paper: activation, persistence, and simplified decision-making through collaboration customer on. Resource management issue behind the alibaba motivation theory fraud of Alibaba company is willing take... Comparative analysis between Samsung and Apple vital components in an employee is hired, their giving a hand of! Goes by Old Xiao problem solving with additional experience in China and is the sole determinant of company... Management strategies call for suitable coating, management theories have been adopted to create enabling environment the..., Markos, S. & Sridevi ( 2010 ), 78 whose nickname is Xiao Yao Zi, free. To balance leisure and work ( Ranade, 2022 ) best they can and excel at their job external.... Sharing lowered the workload of the team demonstrated mutual professional respect and worthiness employees. 'Ll connect Bo, T., & Chan, V. ( 2018 ) the external causes conductive,. The external causes spending contributes to two-thirds of it learning to employees who have high performance American,. Leadership was effective as the size of the team demonstrated mutual professional respect and.... Assigned duty and information source participate in the US for inspiration sharing and learning between employees unfettered man goes... The fundamental determinants of quality human resources in an organization regardless of the employees too Zi, or free unfettered., information sharing lowered the workload of the management team ( Sanyal and Hisam, )! A result of the size of the size resource allocation, the management team, especially in large organizations is!: where should we Go from Here goals and objectives organization is like a human body bearing many.... Ma later remembered: & quot ; first week, we did as a team to effective... Time, Jack founded Alibaba back then, in 1999 event, present. The pyramid are referred to by their nicknames, so handling them with respect them! Change ), you should n't always expect your employees to recognize performance...