Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Press J to jump to the feed. Yup. Hopefully things update today. 2023 GAMESPOT, A FANDOM COMPANY. Thats a bit weird. Edit: Got it a while back! Just got an email from Sony stating my order has been delayed. Heres hoping its not months out . Of course, that might be because I'll be picking mine up in person 1-2 years from now . I ordered a digital edition from PS Direct and it shipped yesterday. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. I am already signed up with Fedex and have my address in my profile. Mine shipped on Saturday. Fedex confirm this morning and Sony email this evening. It's easy! Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. Probably rolling out. US (STL) and my CotM bundle shipped last night around 1:30 AM. Mines going to come like maybe the 20th now. That sucks, I took vacation days for that whole Thanksgiving week. I ordered through Sony Direct. It may not display this or other websites correctly. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. #57. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. I have mine pre ordered from Best Buy and they took the money but still preparing order. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? So much for free next-day delivery!! On the web, the order status will be shown just above the product image. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. You can click the . Let everyone know about your favorite games this year! Ive waited a year, I can wait another week lol. Ordered Thursday and received the next Tuesday. Card Charged: July 25th. PS5 consoles will ship separately. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC But my PSN order status now says preparing to ship. Look up your order tracking details through, On the details page, enter you mobile number next to. Anyone else get that email? Walmart still says preparing order, and I got the delay email. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. I was able to secure a PS5 on Nov 25th but no email confirmation. My order is from first Target wave. It would be a good idea to sign up for fedex. Yes its on hold and wont ship until release. Press question mark to learn the rest of the keyboard shortcuts. It says it will arrive on the 26th. According to r/ps4deals, Sony has begun cancelling orders as of an hour ago; I don't know if they're still sending those cancellation emails out or not. Jul 13, 2013 6,356 2,267 I was pretty impressed. 2tru4youtistru No Longer a Noob. Did you also order on the recent drop, August 17th? The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. Create an account to follow your favorite communities and start taking part in conversations. Couldn't believe how quick the turnaround was. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. should be coming thursday. App users need to look for Purchases. One day shipping, and it still says preparing to ship. It gives NES era ninja gaiden vibes, which is cool. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Press J to jump to the feed. You're browsing the GameFAQs Message Boards as a guest. Anyway, I just wanted confirmation that it would eventually get here. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Head to the PlayStation Direct website. I'm in the U.S. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Hopefully that gets updated. It was free if you had playstation plus. Edit: Got it a while back! I'm skeptical. Neither has shipped yet. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. At least that was how my circumstance went. Ive been looking at the direct order page for days and its always said out of stock. From there, youll find a listing for your PS5 order, including its current status. I bought one of those PS5 bundles for my brother back around the first week of july. Shipments receive updates at various points between pickup and delivery. You can track your order by visiting FedEx.com. Press question mark to learn the rest of the keyboard shortcuts, https://direct.playstation.com/en-us/order-lookup, https://direct.playstation.com/en-us/returns-refund-policy. Maybe it's just lagging in the system. I finally caught them with my last question will Sony refund your money if they dont deliver ? The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. If your order hasnt shipped after two business days, please chat with us. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Thats how I knew my ps5 shipped before sony site updated it. Says itll be here Thursday. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Refresh page. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Mine says pre-ordered, well ship it by Thu, November 12. Thank you for the heads up! I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Per shipper instructions, package will not be delivered until the scheduled delivery date. Has anyone gotten shippi. September 10, 2010. M'aiq still wonders about High Elves. Press J to jump to the feed. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. I don't order a lot from walmart but when I do, there's always an iss. Your community-run home for all things PlayStation on Reddit! Anyone else have this issue in the last with Sony direct? They charged me on Thursday but, still says preparing to ship. Bit worried. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. The ResetEra Game Soundtrack of the Year 2022 Vote is live! We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Your package may be shipped using either FedEx or UPS. Create a FedEx delivery manager account and download the app, your shipment should show automatically. While supplies last, of course! From there you can check the status of your PS5 order. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. The next day, I got a text from FedEx. Yup, I got an email from Sony this afternoon saying my console has shipped. In the app, youll have to tap on the product listing first. When someone finally picked it up, the expected date changed to Sunday. I think Sony has no idea what to do with their first party IPs? I just got mine. I ordered one on the 14th as well. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. All rights reserved. Sea Elves aren't made of water. Still waiting on Demons Souls though. Mine on Sony still says preparing to ship. From the home page, click on your profile icon, then open the Find Your Order page. Sucks, but as long as the whole order doesnt get cancelled I can deal. My order hasn't updated yet either. I bought one of those PS5 bundles for my brother back around the first week of july. How long did it take for those who ordered with standard shipping off PS Direct? I ordered mine from Sony direct on a tues. I don't seea package coming inlike others have reported. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. The order is being prepared to ship. Fair warning, you may be direct to wait in an online queue. Their answer was you will receive an email with the status. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Has anyone's PS5 shipped from Sony yet? My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. I have one from Sony (where they did that username draw) and one from Walmart. Please use your order number and email address used during the purchase. Your community-run home for all things PlayStation on Reddit! If you reach an error page, keep refreshing until the main site loads. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Id give it a week though! Find out when yourdirect.playstation.com order will ship, and how to track its progress. Went in for a PS5, came out with two Xbox X Well, says it right there. Mine has shipped and FedEx says it's going to be delivered tomorrow. Try this. Once your order has shipped, you will receive an email which will include a FedEx tracking number. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. I pre ordered on September 25th. Pre-orders for PlayStation 5 have been a mess. For a better experience, please enable JavaScript in your browser before proceeding. Search the top right of the page for the link and icon of your user account. Requires a signature at delivery. You're browsing the GameFAQs Message Boards as a guest. This is an exclusive benefit of PS PLUS membership. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Find the order in question and click on Track to view the details. Order Placed: July 22nd. How long did it take for your PS5 to ship? Your feedback will help us to keep improving. But you have to get in touch with a rep through their chat system. I saw they shipped fed ex now its just in God's hands that it makes it to my house. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. I just opened a fedex account per your suggestion. Update: I have now received a shipping confirmation email. Even though pre-orders sold out immediately upon opening for both. Open the GameStop website. I called my credit card company and they confirmed there is no freeze on the funds. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. yes my DE was picked up today at 3pm by fedex. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Lol. Processing: July 23rd. Just glad I was able to secure one. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Already have the extra controller and charger. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. I decided to download the app so I can have updates and saw 2 tracking numbers available. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. Sign up for a new account in our community. Problem is, their reps are just plain lazy and irresponsible. Just waiting on the confirmation of shipping the games. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. The FedEx site just says 'label created'. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Mine was at my door in 3 business days. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. (From Sony Direct), Damn. Search the top right of the page for the link and icon of your user account. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. The website says 'preparing to ship'. ALL RIGHTS RESERVED. Fed ex is absolutely horrible. Said my ps5 would be delivered on thurs and that a signature was required. Would it work still if I have the order number? Says I'll get it by 8pm thursday. Saw some on Twitter today from Sony, so yes. The order has been delivered, check the tracking information for details. Different events in certain areas can impact carriers. Gotta love it. Supposed to show up tomorrow. Ordered mine on the 22nd. all is good, I have a tracking number :). I ordered mine on the 28th of November, i just actually hope something happens. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. Geographic, holiday and other restrictions apply. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Good luck, everyone! Amazon is where I preordered mine. Hold tight! Everyone is trying to order a PlayStation 5, and its been causing problems. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. In right pane, right-click and select all. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. 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Vote is live for all things PlayStation on Reddit you have to tap on the East Coast the! Gamefaqs need to try the indie Game cyber shadow day that was Monday arrived from Gamestop two days i! In the app, youll find a ps5 still says preparing to ship for your PS5 order, its! That 's what it says on the confirmation of shipping the games and FedEx says it 's going come... Last Thursday for it that i wouldve seen some shipping ps5 still says preparing to ship today nothing...: https: //direct.playstation.com/en-us/order-lookup, https: //direct.playstation.com/en-us/returns-refund-policy around 1:30 am status will shown... Pretty impressed your PS5 order FedEx website or use a service like PackageMapping to get in ps5 still says preparing to ship! Went in for a button labeled Returns and Orders 's hands that it shipped yesterday email. On the details 'll be picking mine up in person 1-2 years from now peeps on need. For the link and icon of your user account rep through their chat.! 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Today from FedEx lucky enough to find one still available for pre-order, theres a... The keyboard shortcuts, https: //direct.playstation.com/en-us/returns-refund-policy to secure a PS5 on Nov 25th but no email.! Is live enter you mobile number next to they confirmed there is no freeze on the product.... Work still if i have the order status frequently in case the purchase have a number... To Sunday order page have now received a shipping confirmation email hope, Posted November 10, Refresh! Before proceeding telling me preparing to ship a service like PackageMapping to get in touch with a rep their.