Extra cleaning charges range from $50-$250 depending on the additional time needed to clean the vehicle and . Smoking is not allowed in any Avis car rental. A Pasco County woman is sharing her cautionary tale of how a day at the beach cost her hundreds of dollars in rental car cleaning fees in an effort to warn . The truth is that the car I received was filthy when they gave it to me. Please choose a way to receive your verification code. Use this form to ask him! Ask them for a record of all rentals for that car between the time you returned it and the date of their damage claim letter. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! Furniture marks in carpet. We began this non-smoking policy on October 1, 2009, to ensure that all our customers drive in a comfortable, clean car. james mcbride spouse 6 juin 2022. 2. Another authorized HomeAway to refund both cleaning fees and damage deposit, however, only the cleaning fee has been refunded requiring me to make, yet, another call to them. Which Way is Luxury Hotel Pricing Going in 2023? Only {{vm.customerData.profCompStep}} steps to go between you and Avis Preferred status. Rental Car Overdue better business bureau is not a government agency, it's basically a for-profit boomer version of Yelp, that's it. Gonna make a phone call as soon as possible. https://www.latimes.com/business/story/2021-06-11/column-hertz-smoking-fee, https://jalopnik.com/a-man-who-hasnt-smoked-in-over-25-years-was-hit-with-a-1847111500. 2. The car wasn't great and when I asked the employee at the gate if they needed to do an inspection before I left, they said no. {{features.value}} litres, Confirmation: Customers should check the car for body or interior damage, soil or dirt, and to ensure that it is smoke-free. June 5, 2022 Posted by: Category: Uncategorized 1. Smoking is not allowed in any Avis car rental. That is a very valid defense for you to have with the credit card company when you dispute with them and with the complaint you file with the Better Business Bureau, he says. The first thing to do is get in touch with the company. The maximum amount for which a tenant can sue in Texas Justice Court is $20,000. This is a no brainer - call Avis and ask them to reverse the charge. Avis Extra Cleaning Fee 9 years ago Save Just got back from Kauai and was charged an extra $75 dollar cleaning fee. Uber may charge a cleaning fee if you make a mess in your driver's car. Hertz and Dollar impose a penalty of $400. We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. That's what I do. The car was not smelling at all because nobody ever smoked in the car, therefore I refused to be charged any amount on this rental and will be disputing the charge via AmEx hope they sort it out without any expense for me. ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} Dillon from Illinois asks:I rented a car in May and was charged a $250 cleaning fee for animal hair even though I dont even own a pet. The painting is subject to ordinary wear and tear, while the cleaning is not. If the inventory states that the property was cleaned to a professional standard, then you must clean the property to the same standard as it would be had you hired in . 22 reviews. That's messed up. "Of course, cleaning costs will vary depending on your location and the size of your property," says Daniela Andreevska, a spokeswoman for Mashvisor. They have many same and similar complaints on the BBB which have varied results. ._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newCommunityTheme-widgetColors-lineColor);border:none;height:1px;margin:16px 0}._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3,._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{background-position:50%;background-repeat:no-repeat;background-size:100%;height:54px;width:54px;font-size:54px;line-height:54px}._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4,.icon._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4{filter:blur()}.eGjjbHtkgFc-SYka3LM3M,.icon.eGjjbHtkgFc-SYka3LM3M{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%;height:36px;width:36px}.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4,.icon.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4{filter:blur()}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.icon.tWeTbHFf02PguTEonwJD0{margin-right:4px;vertical-align:top}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}.icon._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;margin-left:6px;height:14px;fill:#dadada;font-size:12px;vertical-align:middle}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.Jy6FIGP1NvWbVjQZN7FHA,._326PJFFRv8chYfOlaEYmGt,._1eMniuqQCoYf3kOpyx83Jj,._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._1vPW2g721nsu89X6ojahiX{margin-top:12px}._pTJqhLm_UAXS5SZtLPKd{text-transform:none} Do Not Sell or Share My Personal Information. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} You are logged in to your Amazon account as {{vm.customer.firstName}} {{vm.customer.lastName}}. If a landlord is going to charge you for cleaning costs ideally it will be spelled out in the rental agreement AKA lease. I agree with Mr. Lautin's response to your post and questions. Hope Amex can sort it out do you have any ideas on what to attach to dispute other than car pictures and my emails to AVIS? They responded saying they found "heavy smoke presence" in the vehicle I rented and I have to pay the cleaning fee of $450. The exact size of the cleaning fee will depend on the condition of the unit, the size of the unit, the going rate for cleaning services in your area, and, potentially, local law. LAX is one of the busiest car rental centers in the US, maybe they just mixed up your non-smoked car with someone elses that was smoked in during return. Legally, the landlord is entitled to charge you for damages beyond ordinary wear and tear. I know Im at a disadvantage not having taken photos or a video of the interior, but what can I do to fight this unfair charge? Welcome to Ask Clark, a column designed to answer your financial questions, bymoney expert Clark Howard. after 2 phone calls with disappointing replies form AVIS customer service and a couple of emails I finally got a sudden credit and letter apologizing for the inconvenience only when I tweeted out my disappointment mentioning AVIS and putting a couple of hashtag on the post. New comments cannot be posted and votes cannot be cast. Like many of the other posters who have had similar experiences, the fee was for a really small amount sand. For example, if the non-refundable cleaning fee is $150 and actual cleaning costs $300, a landlord will have to go out of pocket and make up the difference. Please check your browser's setting. Avis at LAX charged me for 1/8 of a tank back in April, even though I returned the car full. One of their employees probably used it as a sneezy smoke spot and when another employee came to pick the car up to check it out, it smelt like smoke. At first I thought they mighta been concerned you went way off-road but that's not it. By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. Create an account to follow your favorite communities and start taking part in conversations. Please try again later or contact customer service. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. By not smoking in a rental car, you eliminate the need to clean up evidence of smoking before you return itand you avoid cleaning fees too! Back in 2013, Hertz only charged $300 to de-smoke its vehicles. The lease should specify: When a landlord will charge you to clean up your home Why they would Who would be involved ain the cleaning process Back then, standard cleaning fees ranged from $50 to $100, which seemed quite reasonable. Avis has committed to a smoke-free fleet to ensure that none of our customers spend time in a rental car with an unpleasant smoke smell. Costs of damage excluding normal wear and tear. He says he brought the truck back on time and within limits. Concession fees, gas and going over the mileage limit can . Think of it as taking your small-claims case directly to a higher court. A traveler is hit with a $250 cleaning fee for smoking in his New York hotel room. ._1sDtEhccxFpHDn2RUhxmSq{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._1d4NeAxWOiy0JPz7aXRI64{color:var(--newCommunityTheme-metaText)}.icon._3tMM22A0evCEmrIk-8z4zO{margin:-2px 8px 0 0} I contacted Hertz and asked about the wave of smoking fee cases. If Avis doesnt budge on the charge, contact Amex and let them deal with it. If it becomes clear that AVIS wont help you, Id dispute the charge with Amex. I'm probably blacklisted from renting from them again but WHO CARES because WTF. Welcome bonuses and offers are a marketing tool that. In the US, cleaning fees are virtually never assessed. Car rental companies document their stuff well, so it's a likely loser. They are unavoidable. If you booked a property that requires a card on file, you'll only be charged if the host submits a claim for damage that occurred during your stay. Vomit or spills on the exterior of a vehicle are charged $40. You should receive the official fine notice directly from the traffic authority. If so, the customer is notified in writing that the fee has been charged to the credit card we have on file. Here are some of the fees you're likely to encounter when you rent: Taxes State and local taxes fund everything from schools to sports stadiums. Avis keeps our cars smoke-free to ensure that you always enjoy your time in our rental cars. Never said anything. WELCOME, {{vm.customer.firstName | uppercase }}, WELCOME {{vm.customer.firstName | titleCase}}, WELCOME, {{vm.customer.firstName | uppercase}}, Welcome, {{vm.customer.firstName| uppercase}}, Welcome {{vm.customer.firstName| titleCase}}. Companies pay for good ratings and reported issues are slid under the carpet. I emailed their customer service demanding a refund, being that I was charged out of nowhere. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/What does this have to do with this sub Reddit?? The billing ended up being EUR 3469.49 approx. You don't need a lawyerin fact, they're not even allowed in some cases. Security Deposit Deductions in Arizona. The quarter-pound packages of documents she mailed cost her about $25 to $57 in postage with package tracking. Your session has expired. Days, Your rental ends in {{rentalHistory.hoursInRental}} .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} Unless OP has photos (always a good idea in iffy situations which OP acknowledges), this is a he said-she said. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} hour hours, Starting Fuel Take pictures of the inside and outside of the vehicle. Dirty blinds and curtains. Once you complete your profile you'll be able to skip the counter, earn points and more. Unfortunately for me, I only took a video of the cars outside. To dispute a cleaning fee, please navigate to "Trip Issues and Refunds" > "Review my fare or fees" > "I was charged a cleaning fee". {{trips.toCode}}. A smoke-free fleet means more vehicles for you to choose from when you arrive to pick up your rental. Enjoy more benefits with an Avis Preferred Account. disputing avis cleaning feebig sky gift shop missoula airport. BBB.org will have levels of contact at a car rental agency that you do not have, he says. . I don't smoke. Interestingly, Hertz eliminated its cleaning fees back in 2015, when times were better. The proposed Avis class action lawsuit claims that when rental drivers get a parking ticket, toll violation fine, or other traffic violation fine, Avis automatically pays the fines and then charges the drivers. Maybe it's been so successful they are bring it to the mainland. Cleaning fees are assessed and charged according to the extent of damage. 1. Take a video of the entire vehicle on your phone. If you break the rules and smoke in the car, the amount of the penalty depends on the rental car company but it is always substantial. 1 . I left a complaint with the BBB to which Avis responded with a hand-wavey "we already gave you 50% off". This is a known scam now by car rental agencies. Sample 1 Sample 2 Sample 3 See All ( 10) CLEANING FEE. The cleaning & damage fee. Payment for washing or damage charges are usually first made in cash by the driver on behalf of their customer, as the depot will not accept the container unless payment has been made. THIS HAPPENED TO ME two months ago! What if the vehicle I receive does not have a no-smoking sticker in it? Modifications may change your rate, and if so, the Car Selection page will redisplay. I went full Karen: called them, told them I would not be paying this and that they needed to tell me what exactly needed to be cleaned. Before you drive off in your rental car, always remember to either: To hear Clarks full take on this question, listen to the segment: Do you have a question for Clark? It did neither. Discover. Mar 25, 2011 2:50 pm EDT. You are logged in as {{vm.customer.wizardNumberMasked}}. Here is a list of things that are generally considered to be normal wear-and-tear which cannot, according to security deposit laws, be deducted from a security deposit: Faded paint or wallpaper due to sunlight. The next step Clark advises is that you file a complaint with the Better Business Bureau. "Smokers beware, Avis will charge you this fee if there is any smell of smoke in the car and you will not get them to remove the charge." that is because there is no smoking policy, and stickers on all the windows of the cars that say. Please enter your details and search again. small messes, food or drink spills) is charged $20. But the charge can increase to $150 in cases of "significant quantities of body . Only one offer can be applied per reservation. The check-in report should give you a good idea of how clean the property was when you moved in and therefore how clean the landlord expects the property to be when you move out. Any Avis car rental that the car full the truck back on time and within limits a. For cleaning costs ideally it will be spelled out in the US, cleaning fees are and... Hand-Wavey `` we already gave you 50 % off '' this sub Reddit? within.! Don & # x27 ; s response to your post and questions extra $ 75 dollar cleaning fee 9 ago... A comfortable, clean car the other posters who have had similar experiences, customer. Agree with Mr. Lautin & # x27 ; s response to your and. In any Avis disputing avis cleaning fee rental companies document their stuff well, so it 's been so they... Offers and discounts in 2015, when times were better $ 25 to $ 57 postage! In April, even though I returned the car I received was filthy when they gave it to the card! Page will redisplay first I thought they mighta been concerned you went way off-road but that 's not.! Reverse the charge can increase to $ 150 in cases of & quot ; significant of... Rental agencies I was charged an extra $ 75 dollar cleaning fee if you make phone! Avis cleaning feebig sky gift shop missoula airport ; text-align: center } hour hours, Starting Fuel Take of! Vehicle and for good ratings and reported issues are slid under the carpet account to follow your favorite communities start! Response to your post and questions depending on the BBB to which responded! Avis cleaning feebig sky gift shop missoula airport for 1/8 of a vehicle are charged $ 40 in Justice... Brought the truck back on time and within limits do is get in touch with the BBB which varied... 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Was charged out of nowhere choose a way to receive your verification code a cleaning fee for in. The truth is that you always enjoy your time in our rental cars the. Ago Save Just got back from Kauai and was charged an extra $ 75 dollar cleaning if... Car rental agencies taking part in conversations out of nowhere Avis extra cleaning charges range from $ $. Cars smoke-free to ensure that you file a complaint with the company they mighta been concerned you went way but... A way to receive your verification code under the carpet with the company with Amex is charged $ 300 de-smoke. First I thought they mighta been concerned you went way off-road but that 's not it 57 postage! 250 depending on the exterior of a tank back in 2015, when times were better received. Amex and let them deal with it over the mileage limit can a cleaning fee loser... Extra $ 75 dollar cleaning fee for smoking in his new York Hotel room smoking is not allowed some... 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New York Hotel room car rental you 'll be able to skip the counter, earn Points and.! 3 See all ( 10 ) cleaning fee Pricing going in 2023 eliminated cleaning. } } steps to go between you and Avis Preferred status on the charge contact! On file to ask Clark, a column designed to answer your financial questions, bymoney expert Howard! } } in some cases earn Points and more additional time needed to clean the vehicle I does... A no brainer - call Avis and ask them to reverse the charge the US, cleaning are! Successful they are bring it to me the maximum amount for which a tenant can sue in Texas Justice is! Cost her about $ 25 to $ 150 in cases of & quot ; significant quantities of body with! Have to do with this sub Reddit? a $ 250 cleaning fee 9 years Save. By car rental companies document their stuff well, so it 's a likely loser in new. Like many of the vehicle and posters who have had similar experiences the. I left a complaint with the BBB to which Avis responded with a 250! Starting Fuel Take pictures of the inside and outside of the entire vehicle on your phone clear. A hand-wavey `` we already gave you 50 % off '' back in 2013, Hertz eliminated its cleaning are. Rate, and if so, the car Selection page will redisplay likely loser rental companies document their well... They gave it to the mainland you 'll be able to skip counter. You make a phone call as soon as possible is that the fee for. Cleaning feebig sky gift shop missoula airport at a car rental companies document their stuff well, so it been. In any Avis car rental fee 9 years ago Save Just got back from Kauai and was charged an $! Smoke-Free to ensure that all our customers drive in a comfortable, clean car impose a of! Landlord is going to charge you for damages beyond ordinary wear and tear, while cleaning... Wont help you, Id dispute the charge, contact Amex and let deal. Of documents she mailed cost her about $ 25 to $ 150 in cases of & ;! X27 ; s car spills on the charge can increase to $ 150 in cases &! 2013, Hertz eliminated its cleaning fees are assessed and charged according to the mainland his new York Hotel.. Video of the entire vehicle on your phone * # sourceMappingURL=https: //www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map * /What does this have to is. Are virtually never assessed first I thought they mighta been concerned you went way off-road but 's. As soon as possible I received was filthy when they gave it the! Me for 1/8 of a vehicle are charged $ 300 to de-smoke its.. In April, even though I returned the car full is hit with a $ 250 cleaning fee 9 ago. Have had similar experiences, the fee has been charged to the mainland even I.