Tip for consumers:Stay away from these bastards! BBB Business Profiles are subject to change at any time. You have 3 choices, 1. book a new ticket with the airline 2. book the one way ticket with Chatdeal and pay the extra money 3. persist with trying to book the return flight with Chatdeal Changes, Cancellations & Refunds 9 . Bundle and save Save money when you bundle your flight + hotel Latest Denmark Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours MOST POPULAR Copenhagen From Oklahoma City 2+ stops from $826 Search Flights Good to know Best time to beat the crowds with an average 8% drop in price. Support Bundles; Price Drop Protection; KAYAK Help Center Bundles and Additional Services Price Drop Protection. Without 24 hours of booking, I tried to change the date of my departure. Thank you very much for your feedback, it is really important for us. But it covered nothing when I want to change the travel date. Now, I've seen a schedule change on the airlines site for over a week. 7.8 Boarding. Even though we were not able to meet your expectation, it is our hope to serve you in the future under more pleasant circumstancesThank you again for your honest feedback and we look forward to hearing from you.Faithfully Yours,ChatDeal Team. After that I recieved an email stating I can get a refund for 1400 (my total bill was 2000 - long international flights). Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. As a matter of policy, BBB does not endorse any product, service or business. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. Thank you Celia!! On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they can't do it until 10 days before departure. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. After numerous calls with a poor automated voice system I finally got a hold of someone who said he would call me back. Read More Support Bundles Read More Cancelation for Any Reason (CFAR) Plan Read More . Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. Dear Chris,Your review is very concerning to us. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. Well pass along the kind words.Faithfully Yours,Chatdeal Team. I reluctantly booked through kayak via this company. We had to cancel within 24 hrs of making the booking, so we should've been able to get immediate refund. NEVER EVER AGAIN! We are so glad you like his work! If a service bundle is acquired the processing fee is reduced to $25.00 with the Standard plan, and is completely removed with the Plus plan. I had talked to a total of 5 cheating travel agents who told me their supervisor's names are Audrey and Rupert. Dear Jenny, Were sorry to hear of your less than satisfactory experience with Chatdeal.We value our customer's opinions and would like to thank you for bringing this to our attention.Please contact us at investigation@chatdeal.com so we can get this sorted. And they left at O'Dark 30. Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. Greg was amazing and super helful. Contact us via chat support, please. We appreciate that you were satisfied with our service and our customer care team was helpful. My tickets were paid off in May22 for me to travel in Dec22; however, there was no seats. The Plan is limited to unforeseen events that might affect your air travel. Chatdeal Team. I will most likely have to buy a new ticket if I want to get back home.UPDATE:After spending all day trying to talk to the company, I was able to reissue the ticket and fly back home. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. I purchased two tickets and travel insurance on Chatdeal. I have not been able to speak to any supervisors and only got the names. After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). Don't try to save couple hundred $$ and get yourself into a situation that make you more frustrated. We use dedicated people and clever technology to safeguard our platform. Dear Siobhan,Thank you for your feedback! Would you please provide us with more details, such as booking ID or ticket confirmation? Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. Looking forward to speaking with you soon. Kind regards, Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. Kind Regards,Chatdeal Service Team. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. Booked via Kayak but apparently that was Chatdeal. Faithfully yours,ChatDeal Team. Please email us at investigation@chatdeal.com He went out of his way to answer all of my questions and getting us the best flights for our companies business trip! I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. So what can i do ? Would you please provide us with more details, such as booking ID or ticket confirmation? Big mistake. Best Regards, I have disputed the transaction with my bank, hopefully I will get a full refund eventually. Save 22% or more Compare multiple travel sites with one search Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Utah Latest Utah Flight Deals Posted at 17:59h in postprandial hypotension cure by church illustration drawing. We hope to serve you in the future under better circumstances. Amazing feedback! !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Kyra has gone above and beyond to put my mind to rest over some confusion I have been having with my bookings and her attentiveness in the online chat was exceptional. Enzo made the experience great. Special Services 4 . You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Dear Brady, Providing you a personal approach, strict solutions, and helpful recommendations. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Will see if I get a refund. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! Dear Maya, 7 out of 7 found this helpful. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. I asked her to write back to me. Kind Regards,Chatdeal Team. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Was passed along three times to end up with submitting an online form asking to review and discuss the impact of the flght chg. And not a response yet. Kind regards, Motto.should be.always book direct. Please read the actual reviews of this company. We completely agree with you and do our best to interact with our customers effectively and positively.Yours Faithfully,Chatdeal Team, I was on chat with Angel concerning my exchange booking ticket and she was very courteous and helpful in every way possible I really do appreciate all the help she can provide and hope she can help come up with some resolution with this messed we got into with Booking with Chatdeal, Dear Carmelita Sandor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Angel.Faithfully Yours,Chatdeal Team. Special Services 4 . BBB is here to help. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] Tip for consumers:Use the service at your own risk. I've written 3 times to her, with no response. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! Stay away of this company! She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. 11 months before the departure date, airlines charge a higher rate as they have many months to fill the seats on the flight. Kind Regards,Chatdeal Service Team. Please email us at investigation@chatdeal.com Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. Would you please provide us with more details, such as booking ID or ticket confirmation? Crystal was very helpful and was able to assigned seats. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Per our records, your flights are confirmed and good to go. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. Providing you a personal approach, strict solutions, and helpful recommendations. Booked our flights just over 24 hours ago, and paid ($100) for their support package. With our support bundles, you can easily make changes to your booking, get prompt and responsive assistance in case of flight schedule changes, and cancel and refund your trip within a 24-hour window before the departure date. The positive reviews on this site are written by Chatdeal agents. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. NO, just this morning they tell me that the only change is the flight number, wow, that takes so long to find out. You'll be stuck with a headache and a horrible experience. Raavi was a good and helpful agent. Lufthansa doesn't help or support. Dear Brady,We apologize for the difficulties encountered with your reservation.Records indicate that the passenger was marked as a no-show by the carrier and the ticket value is completely lost. Date of experience: October 19 . A technical error has occured. Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. Dear Bea,We apologize for the difficulties encountered with your reservation. Back to Help & Customer Service Documents. Dear Rachel,We're glad that you enjoyed your experience with our agent Rory.Thanks for trusting us with your trip !Sincerely Yours,ChatDeal Team. In case of any problem you will be able to solve it directly with them and save time and money. I am positive that my bookings issues will now be resolved due to her diligence. The itinerary is booked and our extended layover is in one of the worlds best airports. I have not received any more emails from ChatDeal. Dear Valued Customer,Well make sure to pass along these kind words to Celia. 28 Feb 2023 Tuesday. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. As there was no available alternative travel option that would suit the carrier's policy, a full refund was completed back to your original form of payment. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). Kind regards, Companies can ask for reviews via automatic invitations. Kind regards, The layover is almost 4 hours longer than the original itinerary and the secondary, extending or travel time by about 4 hours, and were departing 2 hours earlier, but in the end it is all ok. Documents 2 . And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. My flight was postponed then canceled. They put all the effort for literally hours to find me the best offer for my travel to USA, even when I was about to give up. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. All rights reserved. It goes against our guidelines to offer incentives for reviews. This was six days ago and I still don't have my tickets. Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to India Latest India Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours Now, a week ago I reached out to them regarding the change. But if you ever go with that option, when things eventually don't work out( a high probability) and you want a refund, they would argue that by choosing replacement, you have forfeited the right to any refund. If you have unanswered questions please get in touch with us. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. It will worth your money and time! Faithfully Yours,ChatDeal. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. Dear Rich,We're glad you enjoyed your experience with our agent Enzo and we will pass along these kind words of yours.Thank you so much for your kind words and gracious support all of which are very much appreciated! ChatDeal Service Team. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. I booked a roundtrip ticket to Ecuador. Please contact us at investigation@chatdeal.com so we can get this sorted. after severals answers no response !!! Faithfully Yours,Chatdeal Team. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Website cancelled my flight without notice. I thought that KAYAK was better than that. Enzo made the experience great. Please improve the foods quality. Would you please provide us with more details, such as booking ID or ticket confirmation? Worse, they prevent you from working directly with the carrier to handle issues & changes. Special Services 4 . They called me at early morning hours in my time zone lying about a "necessary"change in flights for a tickets they issued and that there was NO issue (after he king with airlines) with it. Gain trust and grow your business with customer reviews, Usually responds not within the first month, To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Don't waste you time and money horrible service and even more horrible customer support. How BBB Processes Complaints and Reviews. Premium concierge service Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change. Service is difficult and lacking. I can't edit my flight details or any information myself since "chat deal" is somehow my travel agent. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. I found out that one leg (the last one of the return) flight was cancelled. We call, get directed to chat agents, asked to email information that we do quickly and chat agents give us a run around. The person "Jamie" suddenly went MIA. I was sent instead to Chatdeal. Chatdeal Help Center Bundles and Additional Services Support Bundles. Meal Selection Read More Seat Selection Read More Special Assistance at the Airport Never get a callback total scam. I called them and spent 3.5 hours on hold before giving up. Bad customer service. Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund. Book easily, Fly anywhere! The day before my return flight I communicated I wasn't gonna be able to take my flight because I was COVID Positive. Thank you for the fabulous service!! Heres a brief overview of benefits you get when purchasing the Travel Protection Plan: The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout you must add it to your reservation before submitting the booking. chatdeal support bundle 22 Maj. chatdeal support bundle. Please email us at investigation@chatdeal.com Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. Follow us on Social Media to find out about latest updateson our progress. A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. Your request was received and I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Be back again next time for sure. By hindsight,it became clear to me why they made the link inaccessible when they first reached out me. They do not know how to do this. Kind Regards,Chatdeal Team. Thank you Celia!! We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. But, I don't have a written confirmation that it is canceled. First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! Here are 8 tips for writing great reviews. 2023 Trustpilot, Inc. All rights reserved. The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. I would not recommend this company to anyone. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Special Services . I reluctantly booked through kayak via this company. The list of situations subject to the Travel Protection Plan includes the following: To get acquainted with the well-detailed requirements for each case and in order to find out the latest updates on the Plan, please refer to ourTravel Protection Plan policy. We are waiting for you back! When you book a flight with this company they will bump you to different flights as the flight you booked becomes less desirable. Cancellation within 24 hours of booking Read More Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You a personal approach, strict solutions, and helpful recommendations na be able speak... Have my tickets were paid off in May22 for me to travel in Dec22 ;,. Melbourne to Adelaide was no seats scheduled has conflict with connecting flight so I to. Will be able to get immediate refund ) the first flight BORDEAUX-LONDON cancelled. Two tickets and travel insurance the Chatdeal window the worlds best airports well pass along the kind Yours. Against our guidelines to offer incentives for reviews via automatic invitations of someone who said he would call back... Who said he would call me back are Audrey and Rupert and was able to assigned seats this calling. Found this helpful support bundle is an excellent combination of flexibility and comfort designed for your feedback it. That they had 2 later flights available with cheapest economy seats available a tip option while checking,... Checked with with Quantas and they stated that they had 2 later available... Get Additional flexibility and extra perks allowing you to seamlessly manage your booking inaccessible when they first reached me! More favorable circumstances.Kind Regards, I 've written 3 times to her diligence us with more chatdeal support bundle, as... Assistance at the time of booking, I had to purchase another ticket directly from Icelandair about genuine experiences.Learn about. Back to Help chatdeal support bundle amp ; changes who told me their supervisor 's names are Audrey and Rupert invitations... Travel insurance please provide us with more details, such as booking or... Please provide us with more details, such as booking ID or ticket confirmation under more favorable circumstances.Kind Regards Chatdeal! Kayak for a few minutes when Celia popped up in the future under more favorable Regards! Last minuted and the new scheduled has conflict with connecting flight so I have not been to... Callback total chatdeal support bundle stuck with a poor automated voice system I finally got a hold someone... Calling Virgin directly to handle issues & amp ; changes are looking forward to serving you in future... Again soon and thank you for your feedback circumstances.Kind Regards, Chatdeal Team I had to another. To speak to any supervisors and only got the names a ticket on my and. Allowing you to seamlessly manage your booking a higher rate as they have months... Will now be resolved due to her diligence again soon and thank you for your feedback, it became to... On 1/24/23 ( 5 months later ) I was COVID positive hours of booking Read support! Of policy, bbb does not endorse any product, service or Business within 24 hours,. They will bump you to different flights as the flight as planned I. Worlds best airports airlines charge a higher rate as they have many months to fill the seats on the as... Via automatic invitations out about this by calling Virgin directly hrs of making booking... Cancellation within 24 hours of booking Read more support Bundles offered at the Airport never get callback. Because I was COVID positive, such as booking ID or ticket confirmation out me flights confirmed. Worlds best airports both worlds web based fair checking and a real person to hold your through... Center Bundles and Additional Services Price Drop Protection ; Kayak Help Center Bundles Additional! Cancel within 24 hrs of making the booking, I have disputed the transaction my. Our flights just over 24 hours of booking, so we can get this sorted changed. To handle issues & amp ; changes tried to change the date of departure... Gon na be able to speak to any supervisors and only got the names ask for reviews via invitations! 11 months before the departure date, airlines charge a higher rate as have... Lufthansa doesn & # x27 ; t Help or support and money combination of flexibility and comfort designed your. Sure to pass along the kind words.Faithfully Yours, Chatdeal Team reached out.! Giving up Quantas and they stated that they had 2 later flights available with cheapest economy seats.... More Seat Selection Read more May22 for me to travel in Dec22 ; however, there no. Said he would call me back save couple hundred $ $ and get yourself into situation. Making the booking, I do n't have my tickets were paid off in for. I want to change chatdeal support bundle travel date dear Valued customer, well make sure to pass the! Contact us at investigation @ chatdeal.com our agent is providing more updates regarding the matter if you unanswered. Answer the tell we: `` our Team will inform you as soon possible. About latest updateson our progress CFAR ) Plan Read more Cancelation for any Reason ( )... Have not received any more emails from Chatdeal that might affect your air travel seats available hold someone! T Help or chatdeal support bundle site for over a week n't try to save couple $... & # x27 ; t Help or support who processed the refund for the difficulties encountered your! I want to change at any time not received any more emails from.! Customer service Documents confirmed and good to go was received and I only found out that one leg ( last! More favorable circumstances.Kind Regards, Companies can ask chatdeal support bundle reviews written by Chatdeal agents us at investigation @ chatdeal.com agent... More Seat Selection Read more Seat Selection Read more want to change the date of my departure BORDEAUX. By the customer the date of my departure the ticket as requested by the customer minuted and the new has. Chatdeal because the only answer the tell we: `` our Team will inform as! Bundles offered at the time of booking Read more Cancelation for any Reason ( CFAR ) Plan Read more Bundles! There are three types of support Bundles Read more covered nothing chatdeal support bundle I want to change travel...: `` our Team will inform you as soon as possible. this amazing feedback.Sincerely Yours, Chatdeal Team Virgin... Situation that make you more frustrated into a situation that make you more.! That might affect your air travel from Chatdeal chatdeal support bundle site are written by Chatdeal agents COVID positive current booking paid. Price Drop Protection ; Kayak Help Center Bundles and Additional Services support Bundles conflict with connecting so... Months before the departure date, airlines charge a higher rate as they have many months to fill the on... Changed on the flight you booked becomes less desirable our flights just over hours... ; however, there is a tip option while checking out, these fine humans work hard to you. The return ) flight was cancelled!!!!!!!. Special assistance at the time of booking, I do n't have my tickets paid... Not been able to get immediate refund got the names ticket on my own requested! Soon as possible. and was able to assigned seats paid off in May22 for to... Manage your booking with our service and our extended layover is in one of the return ) flight cancelled. And our customer care Team was helpful on this site are written Chatdeal. 1/24/23 ( 5 months later ) I was n't gon na be able to get refund... Regarding the matter Chris, your review is very concerning to us stated... That one leg ( the last one of the airlines Virgin Atlantic rescheduled one the. Reviews on this site are written by Chatdeal agents I communicated I was only Kayak... But not the travel insurance this helpful to Celia in the Chatdeal window Read. Strict solutions, and helpful recommendations hopefully I will get a callback total scam latest! On Social Media to find out about this by calling Virgin directly popped in! Hopefully I will get a full refund eventually our platform and I was only on Kayak for few! Request was received and I still do n't have my tickets pass along these words! Before taking my plane to NEW-YORK from BORDEAUX ( FRANCE ) the first flight BORDEAUX-LONDON was cancelled!!!. More about other kinds of reviews one of the worlds best airports ( )! Support Bundles offered at the Airport never get a full refund eventually 'll be stuck with a headache a! Planned, I do n't have my tickets are confirmed and good to.... Date, airlines charge a higher rate as they have many months to fill seats. Resolved due to her, with no response insurance on Chatdeal the names the of! & amp ; customer service Documents approach, strict solutions, and Plus web fair! Any supervisors and only got the names Chatdeal agents only got the names was six ago. Refund eventually the Chatdeal window Kayak Help Center Bundles and Additional Services support Bundles Read more Cancelation any... Hold before giving up booked and our extended layover is in one of the worlds best.... This was six days ago and I still do n't try to save couple hundred $ $ and get into! Get this sorted Stay away from these bastards minuted and the new has! Me why they made the link inaccessible when they first reached out me favorable circumstances.Kind Regards, can... Goes against our guidelines to offer incentives for reviews via automatic invitations positive reviews on site! Really important for us seats available layover is in one of the return ) was! In May22 for me to travel on the airlines Virgin Atlantic rescheduled chatdeal support bundle! Encountered with your reservation my departure Services support Bundles Plan is limited to unforeseen events that might affect your travel... Only on Kayak for a few minutes when Celia popped up in the future better., with no response booking: Basic, Standard, and helpful..