In your order details, we'll tell you when you'll get the tickets if they're not ready yet. You will enter your community username and new password and done! The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Create an account to follow your favorite communities and start taking part in conversations. In most cases, tickets arent issued until 24 hours before the event. Press J to jump to the feed. Have to imagine its a total shit show there as they get out from the pandemic. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Help us improve this article with your feedback. ballpark app fixes this. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Will my seats be side by side? StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. If so, wait a few minutes. Customer service all the way to your seat, 2000-2022 StubHub. Sorry we couldn't be helpful. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Ticket prices have not been released and it's unclear when the general onsale will begin. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . I bought tickets to tonight's MLB All Star game a few days ago. Thanks. Bought my tickets 4/6, said they would be ready 4/22. When you purchased your tickets, you should have received an email confirming you purchase. Stubhub has had some serious software glitches the past few months. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. We'll pay you through your payment method if your tickets sell. If not, tap on the team name filter to change. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? We are changing the way you register and sign-in to the StubHub Community. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. I found two separate listings for tickets in the same section and row. Help us improve this article with your feedback. how is stubhub allowing tickets to be sold that havent even gone on presale yet? When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". All Rights Reserved. I linked my Cardinals ticket account and MLB account in the past. Yes You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Some fans had sticker shock when tickets . If you can't deliver the tickets you sold on StubHub, you need to tell us. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Create an account to follow your favorite communities and start taking part in conversations. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. good luck, access downloaded the code but it was not accepted at the gate. Help us improve this article with your feedback. Hey this was just happening to me as well. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. selling tickets that arent available yet. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. 1. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. All you need to do is keep an eye on them and the QR code will show up here soon. But it isn't always that easy. In order to sell tickets on StubHub, you need to: Create a StubHub account. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Thanks for any help. All Rights Reserved. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". We are changing the way you register and sign-in to the StubHub Community. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Please try again." Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Thanks! We are changing the way you register and sign-in to the StubHub Community. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Print. We are changing the way you register and sign-in to the StubHub Community. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. The event is tonight. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Use of this website signifies your agreement to our. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Hey @Ckwade123. In most cases, venues are now not releasing tickets until 24 hours prior to the event. They should appear on the site soon. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Then go to team "Colorado Rockies" and your tickets should be in there. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Do I need to print these tickets? This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. How can I access my contacts? Prices are set by sellers and may be above face value. Find or create the event you selling the tickets for. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. After the switch, you will enter the email address you use to access the community in order to reset your password. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Remember, you need to print these tickets. You'll pick up your tickets on event day. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. On stub hub, I got screwed. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Yes That time has now passed and still no tickets You won't be able to get a refund as it's their policy. After the switch, you will enter the email address you use to access the community in order to reset your password. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Why are my credit card details necessary? Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. . They use bots and whatnot which is so annoying. Lindsay is the author of this solution article. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Their customer service number is 866-788-2482. Re: selling tickets that arent available yet. This states if there is an issue with delivery we will find comparable tickets or your money back! Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. You will enter your community username and new password and done! Some teams, venues, or artists put delivery delays on tickets issued to original buyers. If I purchase both sets, will the seats be together? You are buying tickets from a third party; StubHub is not the ticket seller. They also get to itemize how those prices are calculated. My court date listed on the ticket says 9/19. I read that uninstalling and installing the app could help, but it does not. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. No. Which unfortunately means replacements are sometimes not possible. What happens if events are postponed or rescheduled? Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. I am having the same issue. Select the game to which you want to buy tickets. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. After the switch, you will enter the email address you use to access the community in order to reset your password. [deleted] 4 yr. ago Danielle is the author of this solution article. doesn't leave me any wiggle room How do I determine the seat numbers for a ticket listing? No. In most cases, tickets aren't issued until 24 hours before the event. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. they have until November 3rd to deliver, and the show is on the 4th. Please try again." When you go through the checkout process, it turns out that there are extra fees attached to the deal. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. . Also, the pandemic broke their back and their customer service is almost non-existent. Id guess brokers who have confidence theyll get tickets. Sorry we couldn't be helpful. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Yes No. Your order's delivery status tells you if the tickets you bought on StubHub are ready. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. In the form of a scam, a seller will set a competitive ticket price. No. Apparently they should be ready by midnight tonight. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Some teams, venues, or artists put delivery delays. If you have replacement tickets to offer, list the ones you have. Tickets for these new dates will go on sale March 3 at 10 am local time . Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Help us improve this article with your feedback. If you buy you are covered by Stubhub fan promise. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Until these issues are resolved please return any unwanted future game tickets for Account Credit. Customer service all the way to your seat, 2000-2022 StubHub. So sorry to hear about the tickets and the event being sold out! You see that, so you jump in and try to buy these good tickets. All Rights Reserved. How you get your tickets depends on the kind you bought. Ticket sellers on StubHub get to set their own prices. About 3 business days before the event. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. When you purchased your tickets, you should have received an email confirming you purchase. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Select the date of the event and the type of ticket you're selling. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. I check the L.A. Superior court site daily and the ticket is still not in the system. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Press question mark to learn the rest of the keyboard shortcuts. Did you find it helpful? Hey jbsmith! My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Great question. What happens if events are postponed or rescheduled? A place to discuss and share all matters concerning singer, Lana Del Rey. Reddit and its partners use cookies and similar technologies to provide you with a better experience. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After the switch, you will enter the email address you use to access the community in order to reset your password. Finally there are occasional speculators who will list and supply the same or better seats. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. 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This website signifies your Agreement to our, / Understanding your order, if tickets... Facilitates the transactions between buyers and sellers but holds no inventory.. 1 n't created this by!, customer service all the way to your seat, 2000-2022 StubHub for. Issued until 24 hours prior to the StubHub community service yesterday, 4/22, the... Should be getting another email to 'Accept ' the tickets and select PDF... Of something like this would be ready 4/22 and they said they would be!...