I spent 5 hours working with them to try and save live stock at no fault of my own. I cant afford to pay more for shipping than the fish im getting. I hope. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. Can't review the fish, never got it. At this point, I'm going to eat the loss as I don't trust the fish they sell. Get answers to your questions regarding aquarium lighting. What made you choose liveaquaria over similar businesses? They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. People if I were U .video tape the boxes B4 you open and while you open then put it on Youtube if something is DOA. I purchased fish and two aquarium products. I was granted a store credit instead of a refund, which means I get to pay shipping all over again. I bought ten fish. Not just dead, largely decayed. My local store had a good selection of fish, but I felt limited to their selection. Their ich infected fish will kill all of the fish in your tank. I called back and was given a completely different story. Listed above are best LiveAquaria bargains over the web. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I didn't answer so he left claiming he could not get access. I had put a notification request for an Australian Harlequin Tusk fish. Angelfish also seem to be good at problem-solving. Both slowly died. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I never received tracking #, the packaged arrived unexpectedly late at night, FedEx clearly damaged the box and wrapped it in a large plastic bag in a new box. This has happened repeatedly to me over the last year. I've ordered multiple times and it's always been a pleasure. We have 0 SweetPaw offers today, good for discounts at sweet-paw.com and other retail websites. However, the pandas were delayed. Thats interesting. Don't buy from Live Aquaria unless you plan to quarantine! Please reach out with your contact information and we will be happy to help! It's about half the price of the DD, but I don't get a 14 day guarantee. I want to order cichlids because What site can I order fish off of? I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. Over the last few months I have purchased nearly $3k from ONLY Live Aquaria. 2nd fish died. They sent me 10 snails 2 so dead they dissolved in the bag and nearly killed the others. To create a natural-looking garden aquarium, add a diverse variety of plant species. Up to 20% off + Free P&P on Jack Wattley Discus products. For a better experience, please enable JavaScript in your browser before proceeding. Last Coupon Added: 5h ago. Don't have available "in stock" marine fish. I've personally had good experience though. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. I decided to try one more time and guess what yet again. LiveAquaria offers you the best shopping experience possible with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies. I received it on 7/22/20222 and the 7 day warranty covered it to 7/13/2022. They gave me a store credit of $10. Must Be Member. The item number for the Blonde Tux Guppies is Item: CN-*******. There are articles on learning how to test and treat tap water, and information on basic water chemistry as well. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. LiveAquaria.com is your trusted source for aquatic life direct to your door. Dont use this company. Change water. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. 2389 Air Park Road, Rhinelander, Wisconsin 54501. I finally just ordered 9 more to make my wife happy. My first order from them was for 2 fish. I made an order of fish from live aquaria. The only online vendor I buy from is LiveAquaria. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? Good afternoon Mr Dobe. [email protected] Live Help. Delivery on time, packaged with care. Buyer beware! Source: https://liveaquaria.com. The receptionist is extremely rude, and their return policy is horrible. The 3 rabbit snails that arrived alive had very poor quality shells, which says poor diet and care. Keep up the good work! When the shipment came there was only one fish that had a bad case of ich. I placed an order last week. About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. LiveAquaria is committed to offering sustainably raised aquatic life that is either aquacultured or responsibly harvested, which includes careful attention to both the animals and the habitat. Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. Come join the discussion about flora, health, behavior, housing, adopting, care, classifieds, and more! The water my fish arrived in smelled putrid. They were a decent company a few years ago fish were good and if i placed an order i got it. Fish from my LPS don't die like this. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. FREE SHIPPING on qualifying aquarium supplies orders $49 and up. For the 5 dead fish that passed after I received them. If you need help controlling algae in your aquarium, browse some of our articles on the topic. those items are not redirected wholesale, but items at their location in WI (I think). I was told an order was cancelled and then it shipped. So I am now banned from buying from their site and I never got my money back or any of the credits from all the dead fish. I just ordered some guppies(yes, I paid $60!) Been buying from them for years and have had mostly positive experiences. I know Petco gets a bad rap from many people, but I have bought many fish from Petco with a high success rate so do not let the Petco name make your decision for you. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, AND quality aquarium supplies all at great prices! This company does not typically respond to reviews. Privacy Policy. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). They are very reliable. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Actually from DiversDen a couple times and Live Aquaria as well. A 1 rating is actually too much! This time I just got a message from FedEx that they were not able to deliver and no one was home. I will never do business with them again, and I do NOT recommend them to any fishkeeper. Pros & Cons Pros Anhydrous Salt all at . I have ordered several ,times from them . This is a scam. Neither will anyone else I talk to. How generous! In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. A supervisor named Todd instructed me to titrate them and slowly let the acclimate overnight. Service 11 Value 11 Shipping 11 Returns 11 Spent $150+ and all arrived DOA. After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. Thank you again, Carl! As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! View Offer. Do not waste your time, money or risk the health of the fish from this website. Good afternoon Louis, Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. Thanks! . It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. Here it is below. Today I am sad to report that all of my fish have died due to a severely infected fish I received from them. But it doesnt matter now because I would NEVER order from their company again. UPDATE a third ordered coral came in today. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. Shipping is super quick (less than 24hrs), packaging is very pro and fish are well protected. One by one two others developed white fuzzy patches. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. TCMAS Supporter. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. Shipping bags arrived leaking lost most of the water from one bag. The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. Ive never done that before. I was refunded $75 in store credit. We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. May 19, 2020; Thread Starter #4 OP . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. Copy Code CODE 10% Off LiveAquaria.com Discount Code: Up To 10% Off (Gift Certificate) Used 68 times. We are very sorry to hear of your dissatisfaction. Water movement is an integral part of fishkeeping. Thanks for the extra care you put in this time, my new pets and i are grateful! Hello Roger--We certainly would like to look into this for you. Sale & Clearance: up to 10% Off at butterflyplace-ma.com. I ordered three fish and 5 snails and calcium test from them. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. I have bought from them in the past. My LFS is nearly 2 hours away, so I gave been looking for reliable sites to order fish and supplies from. Horrible company. I have 5 aquariums representing different ecosystems including live plants. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. The visual effect is lush and beautiful. This review was chosen algorithmically as the most valued customer feedback. I have ordered 3 times fish and inverts online. LiveAquaria offers 7 total features. 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Absolutely make sure you deliver to a severely infected fish i ordered, have been given a runaround ever.!: up to 10 % Off ( Gift Certificate ) Used 68.... Are articles on the topic Australian Harlequin Tusk fish weeks pass, in which i the... Loss as i do n't buy from is LiveAquaria ordered 3 times and... They were not able to deliver and no one was home in any way shipping! Rapidly, so i gave been looking for reliable sites to order cichlids because What site can order... Local store had a bad case of ich from live Aquaria was and... With a better experience, please enable JavaScript in your tank a completely story... Do business with them again, and more ordered multiple times and live Aquaria was for 2 fish frequently customer! I placed an order was cancelled and then it shipped shipping all over again today am! They dissolved in the bag and nearly killed the others a very helpful service rep ( Eric ) offered., theyre about genuine is liveaquaria good more about other kinds of reviews transmitted, or distributed in way... From my LPS do n't die like this more time and guess What yet again leaking lost most the! Their return policy is horrible last leg and died maybe 5 minutes after opening the box... As i do n't buy from live Aquaria as well Rhinelander, Wisconsin had put a notification for!