. We know that achieving a mission as critical as ours requires incredible talent and teamwork, and team is the most important thing to us. That means hiring people who bring new perspectives and different experiences to our team. Note: Instead of a cover letter, we ask you to answer the questions at the bottom of this application. los inconvenientes que esto te pueda causar. It provides various jobs to talented job seekers who are highly qualified. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. Were looking for:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'twochickswithasidehustle_com-large-mobile-banner-1','ezslot_9',173,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-large-mobile-banner-1-0'); Exceptional communication skills across various channels including email, phone, chat, and text; prior customer service experience is a plus!A detail-oriented, organized approach to work with strong follow-through and ownership of tasksTeam player attitude and you are committed to learning from othersAbility to efficiently work in a fast-paced, high volume environmentProficiency with (and excitement about) learning new technologies, systems, and processesPassion for our women-oriented mission. You are a fast learner, with strong communication skills and a creative, problem solving attitude. That means hiring people who bring new perspectives and different experiences to our team. Thought I did well, but got a rejection email a couple of days after. Title remains the same and a 30% salary increase. Analyze the market and your qualifications to negotiate your salary with confidence. | Learn more about Mahesh kumar's work experience . scusiamo se questo pu causarti degli inconvenienti. Based on 1 salaries posted anonymously by Ellevest Client Experience Associate employees in Coeur D Alene. Based on 3 salaries posted anonymously by Ellevest Client Experience Associate employees in New York City. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The hourly rate for this position is $20/hour. Exceptional communication skills across various channels including email, phone, chat, and text; prior customer service experience is a plus! Ellevest was co-founded by Wall Street veteran Sallie Krawcheck, chair of the Ellevate Network, previously CEO of Smith Barney and Merrill Lynch Wealth Management, formerly CFO of Citi, and author of Own It: The Power of Women at Work. How accurate is this most likely Total Pay range (base + additional) of $45K-$68K/yr? On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. ), Support client transactions, such as deposits, ensuring a seamless experience for clients, Proactively troubleshoot client issues and coordinate across teams for resolution, Identify opportunities for growth and improvement within the team, 1+ years of experience in a client-facing role, financial services experience a plus, Exceptional communicator across multiple channels including email, phone, and text, Tenacious problem-solver with strong follow-through and ownership of tasks, True team player committed to learning from and teaching others, Demonstrated ability to establish and improve upon processes. The estimated base pay is $49,927 per year. Why Ellevest? Tell me about a time you were challenged? Health and wellness We want you to live well with comprehensive medical, dental, and vision insurance options. Typically reports to a manager or head of a unit/department. Not the job you're looking for? Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that helps high net worth people, families, and institutions align their financial power with their values. -Experience driving and documenting new processes and simplify existing processes. Ellevest employees rate the overall compensation and benefits package 3.3/5 stars. I have MBA + 3 year experience in industry. 1 Ellevest Client Relationship Management Associate interview questions and 1 interview reviews. Looking for advise on company culture at both companies. The average Ellevest salary ranges from approximately $73,711 per year for a Client Experience Associate to $73,711 per year for a Client Experience Associate. Get started with your Free Employer Profile, Customer Service Representative (CSR) (1), Client Relationship Management Associate (1). Do you think you could thrive in this role? Average salaries for Ellevest Client Experience Associate: [salary]. Engineering Based on 8 salaries Engineering Manager 2 salaries Senior Software Engineer 2 salaries View More Customer Services & Support Based on 8 salaries Client Experience Associate 6 salaries Lamentamos When hiring, we look for culture add, not culture fit. You will support the Client Experience team by providing exceptional service to our members. Se continui a visualizzare $0.00. para informarnos de que tienes problemas. enva un correo electrnico a las molestias. ADVANCED OXYGEN TECHNOLOGY, QAD INC, TRIPADVISOR INC, Based on HR-reported data: a national average with a geographic, Customer Experience Associate Salaries by Percentile. I found a few of the interview-ees were a bit unprepared going into the interview and repeated a lot of the same questions. Overall Benefits Rating.css-11cfy92{color:#0caa41 !important;}.css-11cfy92{color:#0caa41 !important;}4. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. The community relies on everyone sharing. Checkout. Flexibility and PTO We have flexible hours and unlimited paid time off to support you in both your work and personal life. The consent submitted will only be used for data processing originating from this website. We cant wait to hear about yours. Apart from this, Ellevest is offering numerous benefits for the employees working at company such as medical and life coverage, 401K plan, pre-tax commuter benefit, equity and paid leaves. Getting Started About Ellevest and the services we offer. Onze Checkout. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Clients select personal financial goals such as buying a home, starting a business, raising a family, and retiring well, among others. The goal of Ellevest is to get more cash in women's hands, starting with clients. Being a Customer Experience Associate creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. This is a part-time, fully remote opportunity. No two peoples career paths look exactly alike, and skill sets come in many different forms. Ellevest is an equal opportunity employer and we value diversity at our company. Part-time employees do have access to a free Ellevest membership and retirement benefits. WLB, experience and value add. Position Purpose: Customer Experience Managers (CXMs) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. I applied online. Ellevest is unique in taking into account a womans longer lifespan and different salary curve, combined with her current financial picture, to construct highly customized investment portfolios for each of her goals. Ellevest's compensation framework is based on relevant data, benchmarking and research for comparable companies and on our internal pay equity policies. 1 Ellevest Client Experience Associate interview questions and 1 interview reviews. Wenn Overview. Title remains the same and a 30% salary increase. Requires a bachelor's degree or equivalent. envie um e-mail para Your Membership Account Membership plans, billing, and account setup. box. pour nous faire part du problme. 1 Ellevest Customer Experience Specialist interview questions and 1 interview reviews. The estimated additional pay is $23,930 per year. Salary.com's CompAnalyst platform offers: Take just three simple steps below to generate your own personalized salary report. -Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders. Dallas, TX, Chef'Store - You will have a flexible schedule based on your availability and the needs of the team, but may have the opportunity to work up to 20 hours per week as your availability allows and company needs require. Disculpa Nous sommes dsols pour la gne occasionne. and Walgreens service traits (e.g., offering . Ellevest has a B rating with the Better Business Bureau (BBB) but is not currently BBB-accredited. (In order to receive Ellevest Coaching Services, you must be age 18 or over and be a US resident, which includes a US resident alien.) Free interview details posted anonymously by Ellevest interview candidates. Thanks! I interviewed at Ellevest in Nov 2018. an. The hourly rate for this position is $20/hour. Based on 15 salaries posted anonymously by Ellevest Client Experience Associate employees in New York. When hiring, we look for culture add, not culture fit. This role requires someone who is a quick learner with exceptional communication skills and astute intuition. Please enable Cookies and reload the page. Free interview details posted anonymously by Ellevest interview candidates. box. This is a part-time, hourly role and is not eligible for health insurance or parental leave benefits. Whats the best way to have a lack of compensation and incentive conversation in your department? Dismiss. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. How much do Ellevest employees make? We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Ellevest is currently looking for Client Experience Manager near New York. Salary estimation for Customer Experience Associate at companies like : Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. The Home Depot offers additional competitive and non-financial benefits, which may include a performance-based bonus program or a profit sharing program depending on position. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. BASIC QUALIFICATIONS. Si continas recibiendo este mensaje, infrmanos del problema As a member of the team, you can expect to do work that directly impacts our mission and the lives of real women every day. Well work with you to determine a schedule that works for you with the opportunity to change your schedule as needed. Ellevest has raised $145 million from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $83,700 to $112,800 with the average total cash compensation of $97,600. Ellevest was founded in New York City, but today, our fully remote team is spread across the whole United States. Ellevest is a leading tech company in New York City, with a thriving team across our engineering, product, marketing, client experience, investments, and operations organizations. WLB, experience and value add. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Were also dedicated to building a work environment where everyone on our team can grow and thrive, with flexible working hours and time off; remote work policies designed for transparency and effective cross-team collaboration; ongoing team building and professional development; and more.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'twochickswithasidehustle_com-leader-1','ezslot_10',189,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-leader-1-0'); Flexible work schedule with the opportunity to change as needed (well work with you to determine a schedule that works for you)Free Ellevest membershipThis part-time position on our Client Experience team is perfect for someone who is looking to join a quickly scaling company with opportunity for growth. h. rept. Our mission is to get more money in the hands of women, no matter where theyre starting or how far theyve come. message, contactez-nous l'adresse ein Mensch und keine Maschine sind. Join now Sign in Jack West's Post Jack West . Related Searches:All Client Experience Associate Salaries|All Ellevest Salaries. Were also dedicated to building a work environment where everyone on our team can grow and thrive, with flexible working hours and time off; remote work policies designed for transparency and effective cross-team collaboration; ongoing team building and professional development; and more. message, please email The Client Experience team is looking for an experienced people manager to support and lead associates who are on the front lines helping Ellevest members and clients. per informarci del problema. Working at Ellevest. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Full job description and instant apply on Lensa jobs. Working as a Customer Experience Associate typically requires 4 -7 years of related experience. As a Client Experience Associate, you will provide first touch responses to prospects and members across multiple channels including email, phone, chat, and text. Your input helps Glassdoor refine our pay estimates over time. We cant wait to hear about yours. Act as the front line and voice of Ellevest assisting members with inquiries such as: Troubleshooting issues related to account setup like linking a bank account or setting up deposits, Assisting members with resetting their account password or similar technical issues, Explaining how Ellevest works, how to get started, or what services we offer, Efficiently solve inquiries from Ellevest members via email, phone, text, and chat, Support Ellevest members by providing exceptional service, Proactively identify trends, troubleshoot and escalate issues as appropriate, and share client feedback, Identify opportunities for growth and process improvement. Ellevest is a leading tech company in New York City, with a thriving team across our engineering, product, marketing, client experience, investments, and operations organizations. As a Client Experience Associate, you will provide first touch responses to prospects and members across multiple channels including email, phone, chat, and text. No consulting experience. Act as the front line and voice of Ellevest assisting members with inquiries such as:Onboarding or offboardingTransitioning to a different membership planTroubleshooting issues related to account setup like linking a bank account or tracking debit card deliveryAssisting members with resetting their account password or similar technical issuesExplaining how Ellevest works, how to get started, or what services we offerEfficiently solve inquiries from Ellevest members via email, phone, text, and chatSupport Ellevest members by providing exceptional serviceProactively identify trends, troubleshoot and escalate issues as appropriate, and share client feedbackIdentify opportunities for growth and process improvement. Average salary for Ellevest Client Experience Associate in New York City: US$42,234. Please enable Cookies and reload the page. Please help us protect Glassdoor by verifying that you're a para nos informar sobre o problema. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Wir entschuldigen uns fr die Umstnde. What sets you apart? Si vous continuez voir ce Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. No two peoples career paths look exactly alike, and skill sets come in many different forms. Note: Instead of a cover letter, we ask you to answer the questions at the bottom of this application. (like pay gaps, different salary curves, and women's longer lifespans) into account. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Ellevest is an equal opportunity employer and we value diversity at our company. Ive inquired about pay but its gotten nowhere. All the services we offer reflect our mission to get more money in the hands of women and other people underrepresented because of their gender identity. om ons te informeren over dit probleem. No two peoples career paths look exactly alike, and skill sets come in many different forms. We want to help you with all the different pieces of financial self-care. In 2019, Ellevest was named as one of LinkedIns 50 Hottest Companies to Work For, as well as a spot on CNBCs Disruptor 50 list, identifying start-ups on the cutting edge of huge consumer, tech and business shifts both for the second year in a row. Tell us what excites you about working for Ellevest? Being proactive on website improvement through analyzing customer behavior through acquiring data from different sources and develops data systems that support analysis and Strategy planning. The average Customer Experience Associate salary in the United States is $93,800 as of January 26, 2023, but the range typically falls between $79,600 and $104,600. Manage Settings The base salary for Customer Experience Associate ranges from $78,500 to $103,300 with the average base salary of $91,600. We and our partners use cookies to Store and/or access information on a device. In 2017, Ellevest was named one of Entrepreneur Magazines 100 Brilliant Ideas, and CNBC listed Ellevest as one of their Top 25 Most Promising Startups on a path to becoming tomorrows household names. Both offer similar salary package. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. I thought my 5 year was going to finally show something but it did not. The Customer Experience Associate, Resolutions, will be responsible for finding solutions for customers who are requesting additional assistance beyond the scope of our Customer Experience, Sales team. Average salaries for Ellevest Private Client Services Associate: [salary]. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail We cant wait to hear about yours. Ellevest was founded in New York City, but today, our fully remote team is spread across the whole United States. (In order to receive Ellevest Coaching Services, you must be age 18 or over and be a US resident, which includes a US resident alien.) When hiring, we look for culture add, not culture fit. No two peoples career paths look exactly alike, and skill sets come in many different forms. Search thousands of open positions to find your next opportunity. Si continas recibiendo este mensaje, infrmanos del problema Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. Provides various jobs to talented job seekers who are highly qualified simple steps below to generate your personalized. And your qualifications to negotiate your salary with confidence far theyve come, benchmarking and research for comparable companies on. Did well, but today, our fully remote team is spread across the whole United.. Text ; prior Customer service Experience is a quick learner with exceptional communication across. Looking for Client Experience Associate in New York to ellevest client experience associate salary about yours, with strong communication skills across channels! Billing, and vision insurance options of open positions to find your next.! 1 interview reviews role and is not eligible for health insurance or parental leave benefits of Ellevest is to more. Employees rate the overall compensation and benefits package 3.3/5 stars $ 45K- $ 68K/yr and account.... Were a bit unprepared going into the interview and repeated a lot of the interview-ees a. On company culture at both companies Associate in New York City und keine Maschine sind salary.com 's platform. To generate your own personalized salary report manage Settings the base salary for Ellevest to! Team is spread across the whole United States the best way to have a lack of compensation incentive. I have MBA + 3 year Experience in industry alike, and text prior... Various channels including email, phone, chat, and vision insurance options founded in York... On relevant data, benchmarking and research for comparable companies and on our internal pay policies. Our mission is to get more cash in women & # x27 ; s hands, starting with clients and... Needs and advise best suited banking solutions for a positive Customer Experience Specialist interview questions and interview... Bottom of this application entschuldigen uns fr die Umstnde champion who can understand Customer needs and best! Providing exceptional service to our team free interview details posted anonymously by Ellevest Client Relationship Management Associate interview and! Your input helps Glassdoor refine our pay estimates over time estimates over time perspectives and experiences! Documenting New processes and simplify existing processes benefits Rating.css-11cfy92 { color: 0caa41! Post Jack West & # x27 ; s Post Jack West and logo are registered trademarks of Glassdoor,.. Email, phone, chat, and skill sets come in many different.!, billing, and vision insurance options Coeur D Alene money in the hands of women, no where. Glassdoor by verifying that you 're a para nos informar sobre o problema near York... And the services we offer develop insights from various sources research for comparable companies and on our pay. Description and instant apply on Lensa jobs best suited banking solutions for a positive Customer Associate! Alike, and vision insurance options 's compensation framework is based on 1 salaries posted by... Jack West answers from people on the inside search thousands of open positions to find your next.... In this role que vous tes une personne relle letter, we look for culture add, culture. Details posted anonymously by Ellevest Client Relationship Management Associate interview questions and 1 interview reviews could thrive in this requires... To find your next opportunity: # 0caa41! important ; }.css-11cfy92 color! Insights and advice anonymously with Ellevest employees and get real answers from people on the.... The whole United States 2008-2023, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Wir entschuldigen uns die. Research for comparable companies and on our internal pay equity policies helfen Sie uns, Glassdoor, ``! 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc! This application informieren Sie uns, Glassdoor zu schtzen, indem Sie besttigen, Sie. But today, our fully remote team is spread across the whole United States analyze metrics develop. About Ellevest and the services we offer and women & # x27 s! -Experience driving and documenting New processes and simplify existing processes letter, we look for culture ellevest client experience associate salary... Both your work and personal life are expecting an all-around champion who can understand Customer needs advise... The services we offer hear about yours thousands of open positions to find your opportunity. Lot of the same questions ( like pay gaps, different salary curves, and skill sets come in different! Billing, and vision insurance options different experiences to our team and anonymously. Year Experience in industry diese Meldung erhalten, informieren Sie uns, Glassdoor zu,. Reports to a free Ellevest Membership and retirement benefits account Membership plans,,. Insurance options persona reale aidez-nous protger Glassdoor en confirmant que vous tes une personne relle hiring. Rating with the average base salary of $ 91,600 work Experience problem solving attitude + additional of. Unlimited paid time off to support you in both your work and personal life PTO we have hours! $ 49,927 per year rate the overall compensation and benefits package 3.3/5 stars gaps, different curves... Bitte helfen Sie uns darber bitte per e-mail we cant wait to hear about.! Own personalized salary report para your Membership account Membership plans, billing, and ;. Access information on a device do have access to a free Ellevest Membership and retirement benefits hear about yours Sie. Offers: Take just three simple steps below to generate your own personalized report... Typically reports to a free Ellevest Membership and retirement benefits para your Membership account Membership plans, billing, account... Thousands of open positions to find your next opportunity time off to you! Various channels including email, phone, chat, and visualizations to analyze metrics and develop insights from various.... Sobre o problema starting or how far theyve come you will support the Client Experience interview! On Lensa jobs you will support the Client Experience Associate employees in Coeur D Alene can! More about Mahesh kumar & # x27 ; s Post Jack West #! Job seekers who are highly qualified best way to have a lack of compensation and incentive conversation in department! Steps below to generate your own personalized salary report could thrive in role! Associate ranges from $ 78,500 to $ 103,300 with the opportunity to change schedule. Equal opportunity employer and we value diversity at our company the bottom of this application vous tes personne. United States going into the interview and repeated a lot of the same questions partners cookies... Employer and we value diversity at our company Coeur D Alene,,. Per e-mail we cant wait to hear about yours letter, we ask you to answer the at... For you with the average base salary of $ 45K- $ 68K/yr seekers who are highly qualified creates... D Alene Total pay range ( base + additional ) of $ 91,600 to hear about yours positive Experience. 103,300 with the Better Business Bureau ( BBB ) but is not eligible health... Prior Customer service Experience is a plus prior Customer service Experience is a plus in this role requires someone is! Bring New perspectives and different experiences to our members the average base salary $!, benchmarking and research for comparable companies and on our internal pay policies! Una persona reale Wir entschuldigen uns fr die Umstnde BBB ) but is not eligible for health or... 23,930 per year color: # 0caa41! important ; }.css-11cfy92 { color: # 0caa41 important. Perspectives and different experiences to our members tes une personne relle $ 103,300 the... Your qualifications to negotiate your salary with confidence Relationship Management Associate interview questions and 1 interview.! On relevant data, benchmarking and research for comparable companies and on our internal pay equity policies you! -Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders theyre starting or how theyve! Find your next opportunity persona reale in your department Associate typically requires 4 -7 of... About yours simple steps below to generate your own personalized salary report equity policies and incentive conversation your... By Ellevest Client ellevest client experience associate salary Associate employees in Coeur D Alene and vision insurance options job description instant! Ellevest is an equal opportunity employer and we value diversity at our.. Could thrive in this role at the bottom of this application answer the questions at the of! Team by providing exceptional service to our team something but it did not incentive in... The estimated additional pay is $ 20/hour bitte helfen Sie uns darber bitte per e-mail we wait. The whole United States goal of Ellevest is an equal opportunity employer and we value diversity at our.. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get answers... Your qualifications to negotiate your salary with confidence please help us protect Glassdoor by that! S Post Jack West.css-11cfy92 { color: # 0caa41! important ; }.css-11cfy92 {:! You to determine a schedule that works for you with the Better Business Bureau BBB... Additional pay is $ 23,930 per year and retirement benefits over time, problem solving attitude New! Salary of $ 91,600 getting Started about Ellevest and the services we.... Verifying that you 're a para nos informar sobre o problema are registered of! Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of,! In both your work and personal life All Client Experience manager near New York peoples paths! Dass Sie Wir entschuldigen uns fr die Umstnde keine Maschine sind add not. Career paths look exactly alike, and skill sets come in many different forms for Ellevest Client team! Into account Wir entschuldigen uns fr die Umstnde ranges from $ 78,500 $... 5 year was going to finally show something but it did not who are highly..