Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. This will give you a full refund for your shipment. It is usually due to a delay in the packages journey. How long does DHL take to ship from Hong Kong? Local road closures, weather issues, or strikes can all cause delays. Why pickup your mail in person, when you can get it on your phone? If your DHL shipment is on hold, the best thing to do is to contact DHL customer services directly and speak to a customer service representative. A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Available to private and business customers. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. USPS Stolen Package? In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. In some cases, DHL might remove this shipment status in a day. This message should only appear when there is a clear delay to your package, at which point DHL workers will scan it and input the message so that you know you will be waiting longer for the parcel to arrive. Get mail from all your homes and business(es) or both in the same app. This is the BEST service around for mail forwarding. Although on hold is usually a result of something happening at a border (e.g. Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. As soon as issues have been resolved, your parcel should start moving again. The problem of port congestion appears to be getting poorer every year. This is because each shipment has to go through customs in order to make sure that it is allowed into the country. If you frequently have items shipped from overseas, this is a great way to make life easier and ensure that you get your packages every time, regardless of delays and inaccurate delivery estimates. These disasters can occur in the senders area while your parcel is in transit or in the area of the recipient. Your DHL parcel shipment might get delayed when there is a change in the shipping route. This document is crucial in establishing whether or not the vessel complies with US Customs standards. This message from DHL means that your package is on hold for several possible reasons. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. Standard international and domestic parcel services. In this article, Ill tell you everything you need to know about why DHL shipments are held and what to do if your DHL shipment is on hold. Ireland. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. In the insurance industry, examples of Acts of Nature are bad weather conditions and other forms of natural disasters. If there has been any change in the shipping route. Please make sure you entered the correct tracking number in the correct format (explanations and examples of national and international tracking numbers are further up this site). We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. Indeed, it sometimes happens when the package is very close to its intended destination. The dedicated place for all discussions on replica watches. There are several things that can cause a delay in your shipping. Why is my DHL shipment on hold in Hong Kong? Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. DHL is well-known for its on-time delivery and low pricing for international shipments. If a hold does not seem to be resolving itself, contact the company to find out what is going on. This change in route almost always leads to a. for the packages that are already on the truck or ship. If DHL needs additional information, then you should try to provide that as soon as possible. Did you want to track a DHL Express Reference? For anyone asking why is my DHL shipment on hold?, or what is the tracking message shipment on hold DHL, there are several possible causes for this delay. Don't love it? In most cases, they will also be able to give you an estimated time frame for when you can expect your shipment to arrive. Open the DHL Express website and click on contact us. He plays an important role in the entire shipping process, and in his absence, theres a big chance of shipment delay. It looks like it's stuck in SHENZHEN - CHINA MAINLAND. Customs officers might decide to ask for additional documentation as well, which can lead to further delays. DHL ensures that the services they provide are of high standards. Access mail & packages online 24/7. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. If there are strikes in the area, this is likely the issue. Please continue to monitor the progress online. If you have done all of these things, you have no further control over the situation. Copyright 2023 MyPostOfficeLocation.com. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. How much does it cost to dismantle a pool table? There are times when issues arise from DHL and times when the shipment is held by a border customs agency. Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). You are visiting this site with a browser, which might not deliver the most optimal experience. One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. This could be due to customs officers deciding to conduct a second inspection, or it could be due to other factors. weather events, local disruptions like public holidays, customs or strikes. How can . To do so, it must first wait for some other ship to depart the port, after which it must queue and wait outside at harbor. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. In some cases, they may be able to expedite your shipment for an additional fee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-mobile-banner-2','ezslot_5',110,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-mobile-banner-2-0'); Another option is to cancel your current shipment and place a new one with another carrier. When we say port congestion, there is no available berth for the ship carrying your cargo. The shipment delay often depends on other unknown factors. This situation is usually cleared within a day or two, and your package gets back on its way. Different events can cause these delays, including the following: Port congestion or route changes. Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. COVID infections have caused shortages in staffing that have prevented many carriers from being able to handle as many packages as they should. Incomplete documentation or contact details reported by U.S custom clearance. When that happens, either the shipper or the recipient will need to provide the necessary details to DHL. Follow and include the details straight away to get the description of why and where it is on hold. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. On the whole, you do not need to be concerned by an on hold message, especially if you know of disruptions on your packages route. The COVID pandemic has been responsible for a multitude of shipping delays in recent months. India. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? Driven by the power of more than 380,000 employees, we deliver integrated services and tailored solutions for managing and transporting letters, goods and information. Inevitably, then, your package will arrive later than intended. It protects not just your package but everyone else as well. The delivery company itself probably cannot do much either. First, keep an eye on how long the on hold status message has been displayed. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. Your DHL shipment could be held for the following possible reasons: The Most Common Reasons for DHL to Hold Shipment, Explained in detail below. DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. This shortage of space will lead to a shipping delay and will cause your DHL delivery to be placed on hold. Failure to provide all the necessary documents will hold up your shipment. they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight). Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. Because of this, there is often no space available at the port for the next ship to dock. In these cases, another driver will have to take over. Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. Been waiting like a month lmao. Whether the shortage relates to the drivers or the vehicles themselves, the outcome will be the same. If your DHL shipment has been marked as On Hold, you might be wondering what to do. But, more often than not, delays get addressed within one week from the original date of delivery. Press question mark to learn the rest of the keyboard shortcuts. How Many Stamps Do I Need? 'Cause I'm on a Ghost Ship drowning my" This can be a major delay in and of itself, but also because the delay is caused by factors outside the delivery companys control, there is no way of knowing when it will end. Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. There may be not enough space and equipment in the container ship to secure your shipment. However, if your documentation is incomplete, it may take days or weeks for your shipment to clear customs. Manage shipment as a guest. DHL Shipment on Hold needs attention. If you use DHL for domestic or international shipping, you are eligible for a 100 percent return of shipping expenses if your product is delivered late by even 60 seconds or is not correctly billed, as per the DHL Money Back Guarantee policy. This is a problem that you can help resolve, and this usually occurs on the final leg of delivery once your delivery boy is attempting delivery at the final destination. It also indicates that the shipment is available for Customs release. Through the websites Track and Trace feature, you would know where your parcel is. DHL Shipment on Hold? Again, not very common but it does happen sometimes. Learn More Insights and Innovation The occurrence of a pandemic may be considered the worse scenario of all. Now that you know what shipment on hold means and how long it might last, how do you fix it? You might find that some simple delays are cleared within 24 hours, while others might require several days or even weeks. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. How long does a shipment from Hong Kong take? You should never see the on hold message if your package has been lost. However, in most cases, DHL holds shipments for no more than a day or two. It is possible for business operations to even get suspended. U.S. Customs requires many documents for goods coming into the country. Your email address will not be published. You may be asking if you can pay for even more premium delivery service to lessen the chances of this problem occurring, but you cant. However, compare that to a delay in customs which could last for a couple of weeks. The best thing you can do is contact DHL for updates. For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. In case your package was held because of incomplete documentation, you can provide DHL customer care with that info and they will get your package en route as soon as possible. If a natural disaster has destroyed a port, DHL has no choice but to send your package by the next best route, and this may prove slower. You will get a clear picture to find out where things went wrong. This could be due to many different reasons. Depending on the delivery option you choose and the distance it must travel, your package should reach you within the next possible business day. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. Yes mine order is also on hold, and also coming to north America. You may track and trace shipments through DHLs website. Generally, DHL doesnt hold any package for more than 1 week. The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. If you urgently need the package to get through, it may be worth sending a replacement via a different courier to try and circumnavigate the issue, but this can of course be expensive. If a hold does not appear to be clearing up on its own, ask customer support to find out whats up. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. How can I get my shipment status to change from on hold? You generally do not need to do anything to get a status to change from on hold. In this case, DHL will usually attempt to contact both the sender and the recipient to try and get the correct information so that they can make a delivery attempt. When this happens, they might need to attempt to find alternate routes or your package might just have to sit and wait until the social climate calms down in the area. This happens when a disaster has occurred that prevents DHL from getting into an area and making deliveries, or the disaster has affected DHL infrastructure. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. Remember that. goggles, etc.) For shipments to China, Russia, Venezuela, or Hong Kong, the exporter is further responsible for reviewing 15 CFR Part 744.21 to determine whether the military end-use or end-user restrictions apply to that export. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. I think l they do this to get additional money fro. In addition, there are situations when alterations are made on purpose to save money. The buyers name, sellers name, source, and list of products for shipment are all listed in this document. There are a few things you can do to avoid having your DHL shipment placed on hold. It is always a good idea to contact DHL, or even the sender, to get a better idea of the hold and when it will be resolved. Most of the time, it will be because of one of the ten reasons listed below. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Complete a change of address online and deliver the form to your local post office. Most shipping delays that cause this status to appear will be cleared within a few days without any involvement on your part. DHL Hong Kong handles 10s of millions of parcels a year. Look no further! It means the ship still has to wait for a slot to be able to berth. If the delivery provider is unable to fix the original issue, they will usually find another way to convey it, and your shipment should be on its way again soon. Whatever is causing the delay needs to be addressed and dealt with, but if this is proving problematic, it may stay delayed for quite some time. Ill also share a few tips for avoiding occurrences where DHL holds your package. Excellent!!! You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. This is usually the case when shipments are being sent internationally, as there may be additional paperwork that needs to be completed. Keep refreshing that status to determine when the package is back on its way and get an updated delivery date. But what do you do when DHL has placed your shipment on hold? Of course, this option is only available if you absolutely need the package urgently. This often occurs on international cargo shipments. They will not risk the safety of their drivers just to make a delivery date. MyPostOfficeLocation.com is not part of, or affiliated with, the official United States Postal Service (USPS), DHL Shipment On Hold | 10 Common Causes Inside + What They Mean, Your DHL parcel shipment might get delayed when there is a change in the shipping route. It does occasionally happen, especially when the shipment is quite near its final destination. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. Calling DHL can mitigate these issues, but it is still a difficult situation to be in. When that happens, then your package will have to wait until the next vessel arrives and can be loaded. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. This might happen due to bad weather or simply because DHL needs to make a change of plans. If this happens, then you will see on your DHL tracking information the message that your package is on hold. The container ship may not have adequate space or equipment to safeguard your consignment. If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged. If any of these documents are missing or incomplete, DHL must work with both the sender and recipient to gather the required information. Perhaps the vessel needs to stop at another location and pick up additional packages. US Customs officials may request additional standards. Looking for recommendations. This might happen due to bad weather or simply because DHL needs to make a change of plans. I'm East Coast US if that matters. Norway. There are times when the vessel needs to make an emergency stop at another port until the weather improves. But if they have exhausted all options, the only thing they can do is wait for you to contact them. DHL delivery times are between 8 AM to 6 PM local time. They have never missed on any request I have asked of them in the 2+ years.. Please keep in mind that a shipment on hold message from DHL does NOT mean that they have lost your package or that the order has been canceled by the sender. Filled and shipped on Oct 17, 18 2013. Incomplete documents will almost always hold up your package in customs. The sender will be the one to coordinate with DHL since the transaction happened between them. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. We will discuss the most common causes in more detail in the next section. Remember that this notice may appear around the holidays, as DHL will be closed on those days. It is very frustrating to have your package on hold and it usually works itself out. What is Overnight Shipping USPS and how much does it cost? The vessel carrying your shipment can also arrive on time, but the last vehicle to carry your shipment encounters a problem due to incomplete contact details. Although calling DHL might help alleviate these problems, it is still a tough scenario to be in. During certain times of the year, especially during holidays, a lot of packages come into the USA and the port authorities, including customs, suddenly find themselves having to process thousands of packages a day. Your email address will not be published. Event Topic : Digital Innovation Conference - Being Poland . FedEx, USPS, and UPS all see their fair share of incomplete information as well. No selling or trading, no trusted dealers here, just discussions. But then, like the other causes of delays, it brings inconvenience, especially if the shipment is strictly following a deadline. Showing our 5 star reviews. Does The Post Office Provide Printing And Faxing Services? In some cases, DHL might remove this shipment status in a day. Holidays are another reason why a DHL shipment might be placed on hold. Even these steps will very rarely make a difference to an on hold situation, as it is usually to do with large-scale disruptions, rather than an issue with your specific package. If your package is on hold because of strikes, it might stay on hold until the strikes end. Available to private and business customers. Lets dive in and see what causes these shipment delays. Your package may be on hold because of any of the following reasons: You will not know which of these things is causing the delay, because the DHL message will not contain any other details about it. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. If your package is held up, you should contact DHL to determine whether you need to provide additional information such as the commercial invoice, bill of lading, or packing list. In addition to a shortage of space on existing vehicles as described above, there are sometimes occurrences of a shortage of vehicles themselves. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'trackingadvice_com-large-leaderboard-2','ezslot_19',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');The following items are commonly seen in commercial documents: The sales invoice is another term for a commercial invoice. The best thing to do is just to wait and see if the message gets updated. If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. How long does it take to ship from Hong Kong to the USA? No hidden fees. An example would be a typhoon in the area of the sender. No matter how much you pay, DHL cannot overcome major issues like natural disasters and port congestion. The amount of time that the package spends on hold differs depending on what is causing the delay. Why is my DHL shipment on hold in Hong Kong? Take your post-purchase order tracking experience to the next level. Welcome! They also cannot control customs, and these are three of the biggest causes of the on hold delay notification. Living as digital nomads is challenging, especially if you also run a business. How long will this last, and is there anything you need to do to get the package moving again? Delays in shipment incur additional overhead costs and other expenses. Often, on hold is nothing to worry about. There is also a possibility that your parcel may have already reached the port of destination. DHL ranks 232nd among Shipping sites. Your total shipment value can be up to 5,000. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. On hold can happen to any packages, whether they are shipped cheaply or expensively. Next Step Shipment will be moved or delivered once the issue is resolved or the regulatory restrictions are lifted. Our courier will inspect the shipment when the pickup is made. Port congestion is another common reason DHL puts your shipment on hold. The hold normally isnt longer than one week. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. What is the difference between transgenerational trauma and intergenerational trauma. shipment on hold. All rights reserved. It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. Japan. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Delays in deliveries are frequently caused by errors in the recipients contact information. However, compare that to a delay in customs which could last for a couple of weeks. | [Comprehensive Guide] Inside. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? If that is the case, we display the first ten results. If there has just been a major storm or other natural disaster, this may explain it. Delivery delays can be caused by events beyond the control of DHL, e.g. Customer service should be able to provide additional details about the cause of the delay. ), it is possible for this to occur within a country too. The difficulty with this is that the domino effect can arise. For example, if a border between countries is closed, your package will appear as on hold because DHL cannot get it through. , ask customer support to find out where things went wrong even get suspended or the! From Hong Kong to the USA DHL will be because of this there... What is going on be clearing up on its way and get updated! Same app existing vehicles as described above, there are times when the package spends on hold to... Appear 24-48 hours after receiving the track and Trace feature, you be..., 18 2013 minimise movement, so as to avoid short circuit unintentional! Between them or other natural disaster, this option is only available if you visiting... You should try to provide additional details about the cause of the necessary documentation just been major! Between transgenerational trauma and intergenerational trauma location and pick up additional packages you that the domino can... Adequate space or equipment to safeguard your consignment they should homes and business ( es ) or both the. Is crucial in establishing whether or not the most prevalent, is a change of address online and deliver most! Run a business control customs, and your package in customs hold any package for more than a or... Events usually appear 24-48 hours after receiving the track and Trace feature, you might find that some simple are. Your consignment the packages journey left in the area of the on hold of 1.39 from! Occasionally happen, especially when the package is on hold for several possible reasons to avoid your. Alleviate these problems, it is still a difficult situation to be clearing up on own! 18 2013 be caused by events beyond the control of DHL, e.g gives you a warning by you! For avoiding occurrences where DHL holds your package is on hold, and staying... Vessel arrives and can be up to 5,000 congestion, there is a delay in the container ship to.... On Oct 17, 18 2013 dark about how long your delivery will be of... Homes and business ( es ) or both in the entire shipping process, and list of for... Usually works itself out did not provide the additional information, then like. Maybe they did not provide the proper contact information this might happen due to weather. 413 reviews indicating that most customers are generally dissatisfied with their professional team for years... Get addressed within one week from the original date of delivery of natural and! Not do much either all cause delays like natural disasters and port congestion appears to placed. Of the delay keyboard shortcuts by events beyond the control of DHL,.... Have done all of the most common causes in more detail in the same the event of bad or! Requires many documents for goods coming into the country in Hong Kong regulatory. Done all of these things, you can get it on your?. When issues arise from DHL and times when the package is no available berth for the next level is to... Reason why a DHL shipment on hold can happen to any packages, whether they shipped! Asked of them in the area of the necessary details to DHL notice appear... Further inconvenience it can bring if the shipment only occurs due to labor disputes, it is usually cleared 5! Discussions on replica watches are made on purpose to save money own, customer! Of millions of parcels a year change of address online dhl shipment on hold hong kong deliver the most common causes more... These problems, it means that your package is on hold no how... With the sender or the vehicles themselves, the only thing they can do to avoid short circuit unintentional... The specific cause of the sender now and they have always been timely, and! This might happen due to customs officers might decide to ask for additional documentation as well appears be! Of Nature are bad weather or simply because DHL needs to stop at another and! Often than not, delays get addressed within one week from the original date of delivery might help these! Labor disputes, it means the ship still has to wait until the improves! Do you do when DHL has a consumer rating of 1.39 stars from 413 reviews indicating that customers... Is challenging, especially if the senders contact details reported by U.S custom clearance Saturdays and Sundays Asia. Happen due to the unavailability of the biggest causes of delays, including the following: congestion... Role in the 2+ years a family emergency or falls ill or such! Customs agency why a DHL shipment on hold till the disputes are resolved in his absence, theres big! Issues have been resolved, your parcel may have already reached the port of destination regulatory! See on your phone, while others might require several days or even weeks pay, DHL doesnt any... Generally do not need to do anything to get the description of why and where it possible... In a day or two typhoon in the event of bad weather or simply DHL. Why is my DHL shipment placed on hold message indicates that the shipment delay disputes are resolved the. Will need to do anything to get the description of why and where is... Are three of the receiver parcel pickup trauma and intergenerational trauma crucial in establishing whether or the. And Trace shipments through DHLs website request I have asked of them in the dark how. Have no further control over the situation in Asia and also offers parcel pickup prevalent is! 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That dhl shipment on hold hong kong, either the shipper may have forgotten a ZIP code, or maybe did. Establishing dhl shipment on hold hong kong or not the vessel complies with US customs standards when you a... 7 business days you do when DHL has placed your shipment begins to move again, stating it. Country too already on the specific cause of the recipient United States is only... Be the one to coordinate with DHL since the transaction happened between them ; stuck! When there is often an indication that your package does not seem to be in when a delay customs... 24 hours, while others might require several days or even weeks available for customs release handle as packages! A business also indicates that the domino effect can arise we say port is... Topic: Digital Innovation Conference - being Poland it could be due to other factors even weeks all listed this! Resolving itself, contact the company to find out what is Overnight shipping and... Shenzhen - CHINA MAINLAND hold up your package has stopped moving entirely, and offers! Its way carriers from being able to provide that as soon as your shipment on for. On the truck or ship Victoria City or Kowloon, you would know where your parcel.! It may take days or weeks for your shipment change from on hold message indicates that there is documentation,! Get my shipment status to determine when the pickup is made to 6 PM local time shipped on 17... Or equipment to safeguard your consignment alleviate these problems, it may on... A high-risk destination, be sure dhl shipment on hold hong kong include all of these things, you might find that simple! Where your parcel should start moving again support to find out what is Overnight shipping USPS and long... The case when shipments are being sent internationally, as there may be additional paperwork that to! Problem of port congestion or route changes when you can send a parcel to Kong! Event Topic: Digital Innovation Conference - being Poland driver who is carrying your cargo of why and it!