All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office making sure you state the membership numbers and details of how your tickets were purchased. Premier League. Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Disability Access Season Ticket Waiting List Terms and Conditions, Ground Regulations 2022-23 My Digital Pass keeps disappearing from my Apple Wallet. A third simply said . If your request is denied, you could try purchasing an Arsenal Red Membership , and trying along with the rest of their membership at the same time. View our online Press Pack. Arsenal Football Club Can I use my account funds to purchase Home/Away tickets or merchandise from the retail store? Q. All TicketKosta will be valid for the correct and final date and time of the match. Selling a Ticket on Ticket Exchange What happens if I enter incorrect bank account details? Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894. A. A. If a match is moved for television purposes (Saturday match to a Friday, Sunday, or Monday), we cannot refund your ticket price. Please also note that some games may be rescheduled due to various cup competition participationand matches from February through the end of the season have a high probability of being moved. We take ticket requests for all home matches (EPL, Europa League, FA Cup, and League Cup). They were the first top-flight side to return to individual training and Mikel Arteta oversaw small group sessions this week as the club look forward to a restart date in June. ARSENAL TICKETS 2022/2023. The description will show as Arsenal Football Club. Please find below the Cashback windows for Season 2022/23: Please be reminded that funds will clear into your account after a minimum of 10 working days has passed from when the Cashback service has closed. The contest, which is set to be staged at Selhurst Park, will mark the first time a five-figure crowd has been in attendance at the showpiece event. 13:33 EST 22 May 2020. Platinum Membership Terms and Conditions 2022-23 (extract regarding disability) The Gunners have four home fixtures and six away left in the current campaign, which has been suspended due to coronavirus. 16:00 - Emirates Stadium, London, London, GB. Arsenal say it is "inevitable" the season will be concluded behind closed . If you need to update your membership details then click here. We cannot tell you of the probability or chances of ticket requests, as we will not know until the club give us what they can. Payment Full payment is expected when the ticket request is made. Digital Pass FAQs. Copyright 2023 The Arsenal Football Club plc. Club Level Season Ticket Terms & Conditions 2022-23 Legend Tour and Matchday Tour tickets can be cancelled and refunded up to 14 days before the tour takes place. A record-breaking 20,000 tickets have been sold ahead of this weekend's Continental Tyres League Cup Final between Arsenal and Chelsea. Timings of these cashback windows can be found below. For most Premier League games, they are available to purchase on . 'The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. On each Prize Draw's applicable Start Date, the Arsenal Football Club PLC (" Arsenal ") will send emails to select match-attendees in respect of the Survey . Highbury House To open a menu item's submenu, press the space bar. . Can I buy more than 1 ticket with my membership? If not, you can search our extensive Help Centrewhich contains lots of useful information about the Club's Ticketing Services and more. We have Arsenal v Brentford tickets for home and away tickets. Buying football tickets online from Football Ticket Home online couldn't be simpler: When choosing your Football Tickets, firstly select a team, league or tournament. Will there be any fees charged for using this service? A. We are no longer accepting comments on this article. . Sky TV may yet need to select which matches will be televised in the UK for the weekend youre attending. We cannot guarantee the physical location of the seats in the stadium, as the club does not tell us where our members will be sitting. Trustpilot. Refunds & Exchanges Help My Fandango . Sun 28 May 2023. Best Guide For Lucky Patcher: What Is It? To close a submenu press the escape key. I am a Season Ticket holder in the Family Enclosure, how can I use the Ticket Exchange? Q. 3 to win an 20/21 Arsenal shirt of your choice! An Arsenal statement read: 'As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Step 5: To view available seats via the Ticket Exchange, you will need to toggle on 'Include Tickets Posted on Ticket Exchange' from the left-hand side menu. Q. I have purchased a ticket via Ticket Exchange but am no longer able to attend the match can I get a refund? Q. This menu is keyboard accessible. Back for 2022-23 - first fixtures booking now! Please note the carabao cup is not included. . You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. What information do I need to use the Cashback service? 75 Drayton Park Know About Warzone 2 & Modern Warfare 2 Season Three: Season Two End Date! These requirements have been put in place to protect our members, and to ensure that everyone has a great experience from ticket request to match day. How Do I Buy Tickets For Arsenal Women's Away Games? This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Tickets purchased via the Ticket Exchange are subject to the Home Match Ticket / Electronic Entry Card Terms and Conditions. A. You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). Sorry we couldn't be helpful. A. Q. I am a Platinum Member and have renewed my season ticket for the subsequent season, I have also sold my seat(s) via Ticket Exchange after this time - can I still withdraw funds? Sun 23 Apr. The complete process should take no longer than 10 working days after the date to request funds has closed. The Gunners say it is 'sadly inevitable' the remainder of the . If the match is scheduled on a Saturday, it can easily be moved to a Friday, Sunday, or Monday. Memberships For The 2022/23 Season. Why Do Developers Choose and Love Woocommerce? A. Q. I am a Gold member, who do I contact if I have a query regarding this service? Your 2022/23 Season Ticket includes all 19 home Premier League fixtures and first 7 cup games. We recommend padding your travel a full day on either side of the originally-scheduled weekend (ex: arriving Thursday morning and staying through Monday night) just to be safe. Track your Tickets. A. Who is eligible to use the Cashback service? The Cashback service will be available throughout each season during designated periods. 75 Drayton Park Doing so is considered ILLEGAL by law of England and Wales under Section 166 of the Criminal Justice Act. ARSENAL confirmed they will refund ticket holders for their ten remaining matches this season. The Ticket Exchange service will only be made available for certain fixtures once all tickets have sold out. 11:57 EST 22 May 2020 A club statement read: "As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the Covid-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Q. Please call our Fan Services Team on 0207 619 5000 for further assistance. To see all content on The Sun, please use the Site Map. "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. For other inquiries, Contact Us. However, clubs struggling for cash lower down the football pyramid have more difficult financial decisions. Premier League. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50 . If you do not see a match on the Tickets page, it is likely sold out and/or closed to requests. How long does it take to get my cash back? Step 1:To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. What description will be listed on my bank statement next to the credited funds? Nov 11, 2020. Everton have confirmed all fans with tickets for the Club's final five home Premier League fixtures of the 2019/20 season are able to claim a refund with these games taking place behind closed doors. The well-established sports tickets broker has excellent availability for all games at Emirates Stadium - and at affordable prices too. English Premier League. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. A. Help us improve this article with your feedback. This behind-closed-doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. Ticket requests open within hours of the schedule being released each season. If you have any queries in the meantime, please continue to contact us in the usual ways: Information regarding Arsenal Womens matches will be communicated following updates from the Barclays FA Womens Super League. You will pay the full ticket price as requested. There may also be occasions when this service will be used to refund our other membership levels when it hasn't been possible to refund their method of payment directly. This 10 week time period doesnt strictly apply to the first few games of the season, given that ten weeks from fixture release would put us in September. Stay safe. Advance Purchase Scheme Terms and Conditions. Help Centre. Youll be asked to pay the full amount for the ticket as a deposit. Highbury House Avenell Club Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards Tickets for our home games are unlikely to get to General Sale and are often only available for our One Hotspur Members. Gudstory is the ultimate guide that will keep you updated about almost everything and anything. Use the checkbox on checkout to add additional member email addresses. FAQs. 75 Drayton Park Theater Info . The letter must be sent so that it arrives at the Arsenal Box Office no later than seven days before the certain fixture. This involves a lot of time and work to re-home that ticket and its generally avoidable. We see many cases where people request and then bail after their request is approved. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. Members canpurchase tickets or check availability on the Ticket Exchange via their Online Box Office account. Q. I am a Platinum/Gold Level Member can I buy a ticket using this service? Step 9: When assigned correctly, click on Proceed To Checkout. It isn't the biggest of all matches, but Arsenal v Brentford is still an exciting Premier League match in the 2022-2023 season for the fans of both teams. By selling a ticket on the Ticket Exchange, you can earn 50 My Arsenal Rewards points. Arsenal Football Club Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. It should be noted that you cant be refunded your booking fee, the amount you pay to book tickets, but hopefully, this article has shown you all you need to know about football ticket refunds at Arsenal. You will need to confirm the following; Q. TICKETS. I have purchased a ticket, when will my Digital Pass be uploaded with the ticket? Ciaran Shaw is fundraising for The Clock Tower Sanctuary. Sell your Platinum tickets to other Arsenal Members. Arsenal Help Centre. Ciaran's AFC Fans raffle for Clock Tower Sanctuary. Digital Pass - Troubleshooting. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. How do Women Season Ticket holders get their 10% retail discount? Approximately 10 days before the match, the tickets will be distributed via email. 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Tottenham Hotspur Football Club - Tickets (0344 844 0102 . Modified on: Sun, 22 May, 2022 at 1:38 PM. If you are a Platinum member please call on 0345 262 0001 who will be able to assist you with your query. Were not a ticket seller, were a supporter club whose dues-paying members have access to tickets specially set aside for supporter clubs. This menu is keyboard accessible. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. The best Chelsea v Arsenal tickets you will find on the web! Click here to login and use this service for any sold out home fixtures. No, there will be no charge for using this service. Members based outside of the UKshould allow 21 working days. A. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase . Book your Aston Villa v Arsenal tickets through our secure booking system. Q. As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. I Can't Find A Ticket On The Ticket Exchange. Ticket Request Time Frame Tickets must be requested no later than 10 weeks before a match, and we start accepting requests immediately after the schedule release in mid-June. Avenell Club Membership Terms & Conditions 2022-23 This gives fans of Brentford the chance to watch one of the top 6 teams live in action. Unfortunately, this wont be possible. We have the best North London Derby tickets! Avenell Club Membership Terms & Conditions 2022-23. Once ticket prices are locked in, well add/update on the Tickets FAQ portion below. What time does the online queue start on the Online Box Office? As TicketKosta is not responsable of the date and time of the match, no refunds will be made for a change in the match schedule. Buy your Arsenal v Tottenham tickets online at Livefootballtickets.com. Access selected, exclusive Member events all season. For games against Arsenal, Chelsea, Liverpool, Manchester City and Tottenham Hotspur, Official Members need to make a ballot application for the chance to be successful in obtaining tickets; this . Step 5: Click Proceed To Payment on the following page. There is no additional charge over the standard booking fees that are in place for an online booking. PLEASE READ THIS SECTION CAREFULLY. We want to take a final moment to thank you for your continued support, patience, and passionate involvement in this community and for your love of this great football club we all care for. Trustpilot. To close a submenu press the escape key. Please check herefor more information about ticket availability for specific games. For matches scheduled in September and later, its a *minimum* (not suggested) ten week window and any ticket request beyond that mark will be nearly impossible to obtain. The Cashback Service 2,500. With Arsenal, the club only accept refund requests if initial communication is made no later than 72 hours, or three days, before a fixture so requesting your money on the day wont be acceptable. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. The other economical option is to get Arsenal Red memberships through the club and buy them during the Red member on sale or Ticket Exchange, but each ticket bought directly from the club will still require a Red-level membership. Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? To view or download the terms and conditions please click on the relevant link below. We get our tickets before Red Members, so ideally youd want to try and request with us first. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found. Full match replay - watch without score spoilers. I live overseas how do I get my cashback funds? Games You Can Request We accept ticket requests for HOME MATCHES ONLY. Q. FAQs. This menu is keyboard accessible. We highly recommend planning 3-4 months in advance, as you would have a higher priority with a 4 month request than someone with a 4 week request. Members can only purchase one ticket per membership for . By requesting a ticket, you as the member agree to this. Browse our ticket inventory and buy your football tickets within a few clicks securely online! The team is available Monday to Friday, 9am to 5pm. . 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